Workaround Docs

20210 - SmartAdjust doesn't adjust the Date of Sale/Time on non UAD forms

20209 - SmartAdjust adjustments are incorrect when a subject and comparable use differing units of measure

20077 - Touched fields don't return to the default "untouched" field color after touched fields are disabled.

20202 - TOTAL doesn't place a property on a map even if the address is USPS standardized.

20005 - TOTAL's Comps Database places Rental properties as Comparables

20211 - "Windows cannot access" error when installing TOTAL updates on a server

20207 - "Unable to complete task" error when downloading reports from Titan Drive in TOTAL

20187 - Opening a report in TOTAL from the Aurora attached directory may generate an error message

20102 - STOP Errors and Blue Screens when opening TOTAL

20091 - Date fields are flagged as UAD errors when entered correctly

20066 - Opening attached directory reports from a mapped drive prompts an alert saying that multiple reports exist.

20043 - Closing TOTAL while TOTAL Sketch is open prevents the sketch from saving.

20163 - Opening TOTAL Sketch from within TOTAL sometimes launches an older version of TOTAL Sketch

20184 - Images with a file type of ".JPEG" or ".jpeg"don't convert in the OADI viewer.

20201 - Inserting a PDF file causes TOTAL to hang if CryptoPrevent is installed.

20208 - "The PDF failed to import" error when inserting/importing a PDF into a report

20174 - Signature missing from certain forms when converted to AI Ready (.ENV) format

20126 - Certain screens don't display properly when DPI settings are increased.

20121 - Clicking Add Map doesn't launch the Map Wizard In TOTAL

20089 - Checkboxes missing in the Grid view of the Comps Database.

20088 - Image Strip is stuck in a maximized state

20098 - An error message appears when merging reports that says the report was created in a version of WinTOTAL older than Aurora.

20095 - Images aren't loaded into the images folder after being imported from QuickPix.

20076 - Unable to copy and paste images into TOTAL.

20042 - Some invoices can't be sent using TOTAL's Send Invoice feature.

20038 - Fields can't be unlocked from the Format Field window.

20030 - TOTAL jumps to the top of the Addenda when it's accessed from the Report Contents pane.

20035 - The Addenda split-screen button isn't available in the Side-by-Side PowerView toolbar.

20033 - The Image Tools toolbar doesn't refresh after deleting an image.

20021 - Contacts can't be added from the Ship To field in the Assignment PowerView

20023 - Scrollbars aren't sized correctly when the Comps Database window is restored after being maximized

20020 - Cambria fonts don't print correctly when printed to PDF

20013 - File numbers aren't retained in the Forms PowerView when the field is set to be "Same As" another field that's blank

20027 - TOTAL's Comps Database doesn't refresh the map when searching an address in the Map view

20203 - Photos in the Forms PowerView can't be copied and pasted to the Windows Desktop.

20199 - When pasted into the addenda, formatted text from external sources is sometimes displayed incorrectly.

20007 - Horizontal and vertical gradients used in TOTAL Sketch are not printed correctly when printing to PDF from TOTAL

20200 - On a Small Income form (1025) in TOTAL for Mobile with Sales and Rental comps, the Sales photos fail to import.

20190 - Exporting an order from TOTAL Connect can cause some information to be displayed incorrectly.

20177 - Pre-delivery check does not update after resolving errors.

20176 - Only the top line of a photo label will be generated into an AI Ready (.ENV) report.

20152 - The OADI Viewer drops the appraiser's Seal from the converted report

20151 - A report with a large file-size can cause delivery to Metro-West to fail with an Unexpected Error.

20164 - Duplicate Comparable, rental, or listing photo pages do not convert to ENV or the OADI viewer.

20106 - Mileage estimator returns zero mileage when Workfile comparables with incomplete addresses are included.

20124 - The page editor on your XSite opens to HTML mode instead of Design mode.

20157 - Some reports generate invalid PDF files.

20146 - More than one 1004MC, 1004D, or USPAP Addendum in a report will cause rendering issues in the OADI Viewer.

20094 - Typing into a field in SmartAdjust displays a drop-down that doesn't close automatically.

20097 - Canadian forms don't display in the favorites folder in Contents.

20092 - Websites that are missing a valid security certificate don't load in SmartBrowser.

20058 - Unable to drag and drop images from devices that show up as a Portable Device.

20070 - Reports can't be opened outside of TOTAL and placed in the Shared Reports folder when Aurora is installed.

20052 - The Import Existing Sketch screen doesn't show attached directories.

20072 - A message appears saying an unexpected error occurred while trying to save report "."when closing a report.

20059 - Addendum tables are formatted incorrectly.

20032 - Unable to increase or decrease font size in the Addenda PowerView.

20025 - TOTAL indicates that a report is still open after recovering it using Smart Recover

20046 - Data shifting occurs in Athena reports that are opened in TOTAL.

20039 - Placing comparables from the Comps Database overwrites comps that only contain a photo.

20206 - TOTAL unable to save a report because security software has marked it as Read-only.

20014 - Drop-down arrows won't go away after a field has been marked as Read Only

20212 - TOTAL for Mobile sync errors when uploading or downloading a report