Issue Description

In rare instances, reports that use Cambria fonts aren't printed correctly when printed to PDF.

Instructions

To correct this issue, choose different default fonts from your configuration settings. Then, merge the original report into a new one with the option to Include text formatting disabled.

  1. Click Tools on the upper left, select Configure Settings, and click Forms on the left side of the Settings window.

  2. Scroll to the Form appearance settings and click Data Font to select a different font. If your addenda uses Cambria fonts, click Addenda Font to select a new font for your addenda as well.

    Choose default data and addenda fonts
  3. In the Font window that appears, select a new font from the list on the left, and click OK.

    Choose your font options
  4. Click Save & Close on the lower right.

  5. Next, open a new report by clicking File on the upper left and selecting New Report.

  6. Enter a Report Description, select Merge Screen as the starting point, and click OK.

    SmartMerge options
  7. Make sure that Entire report and Forms AND data are selected, and uncheck Include text formatting. Then, select the original report from the list, and click Merge.

When the original report is merged into the new report, TOTAL applies the new default font(s), and the new fonts display correctly when printed to PDF.