When using an image with a file type of ".JPEG" or ".jpeg", that image won't convert when your report is delivered via the OADI Viewer (AppraisalPort plug-in)
Instructions
To resolve this issue, follow the instructions below:
First, close the OADI Viewer and return to your report.
Now, locate the image(s) that didn't convert in the OADI viewer.
On each image, right-click it and select Cut (or Copy if Cut isn't available) from the menu that appears.
Once the image is removed, right-click in the now-empty spot, and choose Paste from the menu.
That's it! Once you've cut and pasted the image back, it will have the correct file extension (".jpg") and will convert in the OADI viewer with no issues. Make sure that you follow these steps for each image that didn't convert.