Start with the minimum requirements section below for a list of our bare minimum requirements to run our desktop software. Or, jump to the suggested specifications section to see our recommendations for optimal performance.
Before you begin:
TOTAL should not be installed on the following:
Terminal service, or any other remote desktop service
Cloud desktop workspaces (Amazon WorkSpaces, or Google Cloud)
A VPN (Virtual Private Network) connection
A server that is also being used as a domain controller
Apple computers with an M‑series processor such as the M1 or M2 chip
Computers with an ARM‑based processor
A USB drive, External storage, or NAS drive (Network Attached Storage)
A compressed directory
Folders which have been redirected to a different location
If you're planning on using any of the above, your installation won't be supported by a la mode, and you may need the assistance of a local technician.
Minimum requirements
Our system requirements are based on your operating system, not your hardware. The versions of Windows listed below are the only versions that are currently supported. If you're unsure which version of Windows you use, click here .
Operating System | Compatible? |
|---|---|
Windows 11 | Yes |
Windows 10 | Yes* |
Windows Server 2022 | Yes |
Windows Server 2019 | Yes |
Windows Server 2016 | Yes |
Windows 8.1 | No |
Windows 7 | No |
Windows Server 2012 / 2012 R2 | No |
Windows Server 2008 R2 (SP1) | No |
In addition to your operating system, one thing to keep in mind when purchasing a new PC, or upgrading your existing hardware, is hard drive space. You need enough space to install your programs, and enough space to store your report files.
Program size on disk:
TOTAL: 750MB (750MB + 400MB if installed on a server)
TOTAL Sketch: 200MB
TOTAL Connect: 220MB
Report file sizes:
We recommend having at least 20MB of storage space available per completed report. Multiply this value by the number of reports you complete annually to estimate your minimum yearly storage needs.
Internet Connection:
A steady Internet connection is required for many TOTAL functions, including — but not limited to — report delivery, syncing with TOTAL for Mobile, and downloading maps.
Windows Administrative Privileges:
Your computer must have administrative privileges to run certain TOTAL components, like the update wizard. Most computers come with these privileges by default, but this isn’t always the case.
Click here to learn how to configure administrative privileges. If you need help, please contact a local technician.
Suggested specifications
As with any software, the more your PC exceeds minimum requirements, the better your experience will be. With this in mind, if you're interested in purchasing the best computer setup possible, we've put together a buying guide which outlines exactly which tablet, laptop, desktop, and accessories could be used for your business. Click here for a free download.
Additionally, our desktop software relies on various components included in Windows updates. Prior to installing our software on your computer, we recommend that you check that Windows is up to date.
Operating System:
Windows 11RAM (Memory):
Standalone: ≥ 8GB
Server: ≥ 16GB DDR4 RAMProcessor:
≥ Quad‑Core i5 or AMD Ryzen 5Hard Drive Options for Single and Dual Hard Drive Computers:
Single Internal Hard Drive: ≥ 1TB primary drive*
Dual Internal Hard Drives: ≥ 500GB primary drive and ≥ 1TB secondary internal drive*Disk Speed:
SSD or 10,000 RPM driveNetwork Card (Servers only):
10/100/1000 Mbps
Wireless network connections are not recommended. We suggest using a hardwired connection between your server and workstation(s).
