Getting started with Titan Drive

This guide helps you get started with installing and configuring Titan Drive, our backup solution for your reports and preferences.

Document 8500  |  Last updated:  06/15/2020 MJY

Titan Drive keeps your reports, user settings, QuickLists, signatures, and more all in one place — making it easy to recover from a hardware disaster or upgrade to a new computer. This guide walks you through the setup and use of Titan Drive.

Make sure you're on the latest update for TOTAL first! Otherwise, you may not have access to the Titan Drive interface shown below. Click here for instructions on getting updates.

To begin using Titan Drive in TOTAL, all you need to do is link your TOTAL user with your a la mode account (Part 1), and then review or configure your list of watched folders in TOTAL's configuration settings (Part 2).

Once you've done that, the rest is automatic. Jump to Part 3 when you're ready to access your reports stored in Titan Drive. Or, jump to Part 4 for more information about backing up and recovering your preferences.

Part 1 — Link your TOTAL user with your a la mode account.

To begin using Titan Drive in TOTAL, follow the instructions below to link your TOTAL user with your a la mode account. If your user is already linked, click here to skip to Part 2. Or, click here for instructions on how to unlink and relink your user with a different account:

  1. Click the User Profile icon (  ) on the upper right of TOTAL's Appraisal Desktop, and select Edit User from the drop‑down menu.
  2. Go to the Login tab.
  3. Select your Username from the drop‑down menu, enter your Password, and click Link User.

  4. When you're finished, click Save.

Part 2 — Review and configure your watched folders

The first time you link your TOTAL user with your a la mode account, Titan Drive is automatically configured to watch all of the folders in your Appraisal Desktop.

If your TOTAL user was already linked to your a la mode account, and/or you want to review and adjust your list of watched folders, follow the instructions below to configure your Titan Drive settings and make sure everything is being backed up correctly:

  1. Click Tools in the menu on the upper left and select Configure Settings from the drop‑down menu.

  2. Select Titan Drive from the list of categories on the left.
  3. Check the box next to each folder you want to automatically back up. Click Check all above the list of folders to have Titan Drive watch all of the folders in your Appraisal Desktop.

    Since Titan Drive offers unlimited file storage, we strongly recommend watching all folders. This ensures nothing slips through the cracks, and you're never left in the lurch if you're away from the office and the report you need was accidentally saved in or moved to an unwatched folder.
  4. When you're finished, click Save & Close.

Part 3 — Upload / Download Titan Drive Reports

Uploading

Titan Drive automatically backs up any new or changed files that are found in your watched folders. So, there are no additional steps to back up the files stored in those folders.

If you have a file that is saved in an unwatched folder, you also have the option to manually upload files to Titan Drive. To manually upload, select the report(s) you want to upload from your Appraisal Desktop, and click Send to Titan Drive.

If you want to upload multiple reports, hold down the Ctrl Key and click to select each report. Or, to select a group of reports, hold down the Shift key, and click the first and last report in the group.

To verify that reports have been securely backed up, look for the cloud icon with a padlock (  ) next to each report in the Cloud Status column in TOTAL's Appraisal Desktop. Click here for detailed information about cloud status icons.


Downloading

The quickest way to access your most recent files is through the Titan Drive Recent Reports folder in TOTAL's Appraisal Desktop. The Titan Drive Recent Reports folder displays any file that is currently stored in Titan Drive that has been modified in the last 30 days.

To begin working with recent reports, select Titan Drive at the top of the list of folders in TOTAL's Appraisal Desktop, and then double‑click a report to open it and begin working on it in TOTAL. Click here for more information on working with recent reports.

To access your complete list of files, log in to TitanAppraisal.com. Once you log in, you can download files and open them in TOTAL as needed. For instructions on downloading files from Titan Drive, click here to view our User's Guide.

Part 4 — Upload / Download Preferences

Uploading

When you link your TOTAL user with your a la mode account, TOTAL automatically uploads your settings, preferences, and databases to Titan Drive the next time you open TOTAL. So, once you've linked your user in Part 1, simply close out of TOTAL completely, and then reopen TOTAL to back up your preferences.

To manually upload your preferences, make sure you've installed and configured the Titan Drive desktop software. At the end of the configuration wizard, you're given the option to back up your preferences. So, you can back them at that point, or once you've configured everything, click Start, [All] Programs, a la mode Titan Drive, and select Backup Your Preferences. Titan Drive automatically gathers your preferences and uploads them to our servers. When it's done, click Finish.


Downloading

To retrieve your preferences once they're backed up, again make sure you've installed and configured the Titan Drive desktop software. Then, click Start, [All] Programs, a la mode Titan Drive, and select Recover Your Preferences. Then, follow the instructions in the a la mode Recovery Wizard.

Click here for detailed instructions on recovering your preferences in the Titan Drive User's Guide.

If you're using Windows 8 or Windows 10, begin typing Backup Your Preferences or Recover Your Preferences from the Start menu/screen and press Enter.

Part 1 — Install

  1. Click here to log in to the Download Products section of your account using your a la mode username and password.
  2. Look for Titan Drive Client in your list of products and click Download.

    Click Download

  3. When it's finished downloading, run the installation file. If you're not sure how to do this, click here for step‑by‑step instructions.

Once Titan Drive is installed, click the panel below to expand it and view instructions on configuring your settings.

Part 2 — Configure

Once everything is installed, you're ready to configure Titan Drive.

To configure Titan Drive, click Start, [All] Programs, a la mode Titan Drive, and select Configure Titan Drive. The Configuration Wizard automatically takes you through the process. Click Next after reviewing each step. Click here for step‑by‑step instructions in the Titan Drive User's Guide.

While we're transitioning from Vault to Titan Drive, various file names, buttons, and settings still refer to Vault and Exact. Even though they say Vault, these buttons and settings are also used for Titan Drive. The Vault and Exact references will be replaced in a future update.

To configure automatic backup of your preferences, click Start, [All] Programs, a la mode Titan Drive, and select Configure Exact. Then click Next to proceed through the steps. Click here for step‑by‑step instructions in the Titan Drive User's Guide.

If you're using Windows 8, begin typing Configure Titan Drive or Configure Exact from the Start screen and press Enter to launch the Configuration Wizard.

Part 3 — Upload / Download Titan Drive Reports

Uploading

If scheduling is enabled for Titan Drive, your automatic upload runs in the background at the next scheduled time.

While we're transitioning from Vault to Titan Drive, various file names, buttons, and settings still refer to Vault. Even though they say Vault, these buttons and settings are also used for Titan Drive. The Vault references will be replaced in a future update.

To manually upload, select the report(s) you want to upload in your Aurora Appraisal Desktop (1), and click Send to Vault (2).


Downloading

To download a report from Titan Drive, access your stored reports via TitanAppraisal.com. Once you log in, you can download files and open them in WinTOTAL as needed.

For instructions on downloading files from Titan Drive, click here to view our User's Guide.

Part 4 — Upload / Download Preferences

Uploading

To upload your preferences, click Start, [All] Programs, a la mode Titan Drive, and select Backup Your Preferences. Titan Drive automatically gathers your preferences and uploads them to our servers. After it's done, click Finish.


Downloading

To retrieve your preferences, click Start, [All] Programs, a la mode Titan Drive, and select Recover Your Preferences.

Click here for detailed instructions on downloading your settings in the Titan Drive User's Guide.

If you're using Windows 8, begin typing Backup Your Preferences or Recover Your Preferences from the Start screen and press Enter.

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