Download Files

Before you retrieve a file from Titan Drive for the first time, install the File Downloader Utility. If you're using TOTAL, the File Downloader Utility is included in an update. So, just make sure you have the latest TOTAL updates before you continue. Click here for instructions on getting updates in TOTAL.

If you're not using TOTAL, simply click Download in your Titan Reports Appraisal Desktop ( and select Install download Helper app to download and install the File Downloader Utility. Click here for step‑by‑step instructions.

Once the File Downloader Utility is installed, follow the instructions below to download one or more files:

  1. Log in to Titan Reports via
  2. In the list of files that appears, click to select a single file you wish to download. Or, hold down the Ctrl key on your keyboard and click to select multiple files.
  3. Click Download and choose how to download the selected file(s):

    Selected file(s)
    Retrieves the files that are currently selected, and allows you to choose the folder in TOTAL's Appraisal Desktop or a custom location where you want to save them.
    All XX files
    Retrieves the entire list of files that is currently displayed in Titan Drive.
  4. Next, a .TAD file is downloaded. When it's finished, Open or Run the file. If you're not sure how to do this, choose your browser from the tabs below:

    Google Chrome

    1. If you're prompted to save the file, choose a location such as your Windows Desktop, and click Save.
    2. When it finishes downloading, click the file on the bottom left of the browser window to open it. Or, press Ctrl + J on your keyboard and click the file name with the .TAD file extension (usually a long string of numbers that ends with .TAD).

      Press the Ctrl and J keys

    Microsoft Edge

    After you choose your Download option, simply click Open File. Depending on your security settings, you may need to click Keep Anyway before opening the file.

    Click Open

    Mozilla Firefox

    After you choose your Download option, simply click on the file in the upper right.

    Choose open with Titan Files Downloader

  5. In the window that appears, you're prompted to choose the location where you want to save your report(s):
    You can also create a new folder specifically for Titan Drive files before you retrieve them. Click here for steps to create folders in TOTAL. Or, click here for WinTOTAL instructions.
  6. Once you've selected the folder where you want to save the report(s), click Save.

That's it! Once the files finish downloading, they're immediately available in Your TOTAL or WinTOTAL Appraisal Desktop, or the custom location you selected.