Backing up and moving TOTAL using Titan Drive

This document explains how to back up and move TOTAL to a new computer using Titan Drive.

Document 6524  |  Last updated:  08/21/2018 BAC

With Titan Drive, you can easily migrate your install of TOTAL from your old PC to your new one.  Follow the instructions below to backup your files and settings, install TOTAL on your new PC, and restore all of your information to your new PC.  With the steps below, you'll be back to work in no time.

  1. Install Titan Drive on the old PC and let it back up your files.  For information on installing Titan Drive, click here.  For help backing up your appraisal files, click here.
  2. Now, copy the Images from your old computer to your new PC.  Once the images have finished copying, you can safely move on to retrieving the rest of your data via Titan Drive.  For instructions on moving your images manually, follow the steps outlined below.
    The only items that Titan Drive cannot migrate to your new computer are your MLS text importer templates and your images.  Due to the sheer size and quantity of digital images maintained by most appraisers, it's impractical to attempt to move photos from one computer to another via the Internet. While you can manually move over your MLS text importer templates, we would recommend using our comprehensive Move TOTAL Tool to migrate all of your data together to your new PC. Click here for more information and instructions on using on the Move TOTAL Tool.
  3. On the new PC: Install TOTAL and get updates.  After making sure it's completely up to date, close TOTAL.
  4. Install the Titan Drive client on the new PC.
  5. Download appraisal reports and restore your settings and databases from Titan Drive.  Click here for directions on downloading files from Titan Drive. Click here for directions on restoring settings from Titan Drive.

Now, start up TOTAL as usual and your new PC should pick up exactly where you left off on your old PC.

Transferring your images manually:

Here's how to manually move your images from your old PC to your new PC.  Prior to following these steps, ensure you have an external hard drive or flash drive with sufficient free space to store all of your images at once.

  1. On your old computer, press the Windows Key + R to open a Run dialogue.

  2. In the Open: field, type %tsa6% and click OK.  This opens TOTAL's Tech Support Assistant (TSA).

  3. Once the TSA opens, select the Common Paths tab at the top of the window.

  4. Now, locate the line that says Image Files and select Open next to it.

    After selecting Open in the previous step, a Windows Explorer window opens to where your image files are located.  However, it's inconvenient to copy and paste all of the individual folders.  So, go up a level in Explorer ‑ that way, you only have to copy and paste a single folder.  You can accomplish that by clicking the up arrow (  ) near the top left of the window, or clicking the word Database in the address bar.

  5. Now, right-click the Images folder, and select Copy.

  6. Finally, open your external storage, right‑click an empty area, and choose Paste.

After the images are transferred to your external storage, move the external storage to your new PC and simply follow the steps again.  When you get to step 5, choose Paste instead of Copy.  If you're asked to overwrite any existing files, choose Yes.

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