Backing up and moving TOTAL using Vault & Exact
This document explains how to back up and move TOTAL, using our Vault and Exact products.
Document 6524 ¦ Last updated: 10/09/2017 RR2
If you have a Vault subscription, you can easily use Vault and Exact to migrate your install of TOTAL from your old PC to your new one. Follow the instructions below to backup your files and settings, install TOTAL on your new PC, and restore all of your information to your new PC. With the steps below, you'll be back to work in no time.
The only items that Vault cannot migrate to your new computer are your images. Due to the sheer size and quantity of digital images maintained by most appraisers, it's impractical to attempt to move photos from one computer to another via the Internet.
Now, start up TOTAL as usual and your new PC should pick up exactly where you left off on your old PC.
Transferring your images manually:
Here's how you can manually move your images from your old PC to your new PC. Prior to following these steps, ensure you have an external hard drive or flash drive with sufficient free space to store all of your images at once.
After selecting Open in the previous step, a Windows Explorer window will open to where your image files are located. However, it would be inconvenient to copy and paste all of the individual folders. So, you need to go up a level in Explorer ‑ that way, you only have to copy and paste a single folder. You can accomplish that by clicking the up arrow ( ) near the top left of the window, or clicking the word Database in the address bar.
After the images have transferred to your external storage, move the external storage to your new PC and simply follow the steps again. When you get to step 5, choose Paste instead of Copy. If you're asked to overwrite any existing files, choose Yes.