Getting Updates

This document explains a couple of different methods for manually retrieving the latest update.

Document 4120  |  Last updated:  06/13/2017 JH9

We offer updates to all of our customers with an active a la mode membership. These can be run manually at any time for your convenience. You'll need an active internet connection, and because these updates can be quite large, a broadband connection is recommended.

To manually download and install updates for your a la mode software, open the desired program and follow the steps below:

  • For TOTAL:  Open the Appraisal Desktop. Click Help, and then choose Check for Updates.
  • For TOTAL Connect:  Click Help, and then choose Check for Updates.
  • For TOTAL Sketch:  Click Help, and then choose Get Instant Customer Updates.
  • For WinTOTAL Aurora:  Open the Appraisal Desktop. Click the Get Updates button in the Appraisal Desktop toolbar.

Alternatively, you can also check for updates by going to Start, (All) Programs, expand the folder for your software, and then choose Instant Customer Update OR a la mode update wizard, depending on the program.

Click Next or OK to begin the update process. After checking for updates, if any are available, click OK to download, then install the update. During this process update notes are displayed with the option to print. We recommend that you review this information to see what changes were made in the update just installed.

If you receive an error message stating that certain files couldn't be updated because they were in use, restart your computer and try installing updates again.

Product updates are available for download at any time, and on average, our Development staff posts a new update about once every month. We encourage you to check for updates once a week, but you can check as often as you like.

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