Change the location where TOTAL stores your reports, images, and thumbnails

This document explains how to change the default location TOTAL uses to store your data files.

Document 6018  |  Last updated:  02/01/2018 RR2

Appraisers who primarily work at their computer often find themselves running low on hard drive space. By default, TOTAL uses the drive it was installed on to store your reports, images, and thumbnails — and that data adds up quickly!

Fortunately, if your computer has more than one hard drive, one of them may have significantly more storage space than the drive where TOTAL is installed. To help you take advantage of this, TOTAL lets you change the location where your data is saved — no reinstallation required. Choose a section below to begin.

1: Create a destination folder  |  2: Move your existing data  |  3: Change your TOTAL settings

a la mode is not responsible for any loss of data that might occur during the process of relocating your files. Be sure to take appropriate measures to back up your reports and other files prior to changing your configuration.

Step 1 — Create a destination folder

In order to change where TOTAL saves your files, you first need to create a new folder for it to use.

  1. Navigate to your custom location. Below is an example showing a secondary hard drive.

  2. Right‑click in the empty space of your custom location. This opens a drop‑down menu at your cursor. Click New, then select Folder.

  3. You're prompted to name the new folder. Give it a name such as TOTAL Data. Simply type your desired name, then hit Enter.

  4. Double‑click your new folder to open it. Inside the new folder, create sub‑folders for the different types of data you want TOTAL to store. For instance, if you want TOTAL to store all of your data here, create three folders:  Reports, Images, and Thumbs.

We don't recommmend using a NAS drive (Network Attached Storage) or a removable device to store your TOTAL data. If your new folders are disconnected from your computer in any way, TOTAL won't be able to access them.

Step 2 — Move your existing data

Once you've created new folders for your data, choose a section below to move your existing data to the new folders. You can skip this step if you haven't created any reports or images in TOTAL yet.

Move Reports

  1. On your keyboard, press Windows Key + R.

  2. In the Open: field, type %tsa6% and click OK to open the Tech Support Assistant.

    %tsa6%

  3. Click the Common Paths tab at the top.

  4. Click the Open button to the right of Public Reports.

  5. In the window that opens, press Ctrl + A to select all of your folders and reports.

    Ctrl+A

  6. Right–click on any highlighted folder or report and choose Copy.

  7. Now, browse to your new Reports folder, right‑click the empty space and Paste your folders and reports.

  8. In the Tech Support Assistant, click the Open button to the right of My Reports.

  9. In the window that opens, press Ctrl + A to select all of your folders and reports.

    Ctrl+A

  10. Right–click on any highlighted folder or report and choose Copy.

  11. Now, browse to your new Reports folder, right‑click the empty space and Paste your folders.

All reports are now moved to your new Reports folder.

Move Images

  1. On your keyboard, press Windows Key + R.

  2. In the Open: field, type %tsa6% and click OK to open the Tech Support Assistant.

    %tsa6%

  3. In the top left, click the Common Paths tab.

  4. Click the Open button to the right of Image files.

  5. In the window that opens, press Ctrl + A to select all of your image folders.

    Ctrl+A

  6. Right–click on any highlighted folder and choose Copy.

  7. Now, browse to your new Images folder, right‑click the empty space and Paste your folders.

All images are now moved to your new Images folder.

Move Thumbnails

  1. On your keyboard, press Windows Key + R.

  2. In the Open: field, type %tsa6% and click OK to open the Tech Support Assistant.

    %tsa6%

  3. In the top left, click the Common Paths tab.

  4. Click the Open button to the right of Thumbnails.

  5. In the window that opens, press Ctrl + A to select all of your thumbnail folders.

    Ctrl+A

  6. Right–click on any highlighted folder and choose Copy.

  7. Now, browse to your new Thumbs folder, right‑click the empty space and Paste your folders.

All thumbnails are now moved to your new Thumbs folder.


Step 3 — Change your TOTAL settings

  1. Open TOTAL. Click Tools on the top menu, and select Configure Settings.

  2. In the Settings window, click Browse on the right.

  3. Navigate to your custom location, select the Reports folder, and click OK.

  4. Repeat this step to browse to your new Images folder and Thumbs folder, if applicable.
  5. Click Save & Close.
  6. Restart TOTAL.

That's it!  Any new reports, images, and thumbnails are now stored in your custom location.


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