Titan Reports Preview FAQ

This document answers some of the most frequently asked questions regarding the Titan Preview.

Document 4000  ¦  Last updated:  11/14/2017 RR2


Question:

When will Titan Reports be released?  How much will it cost?

Answer:

The Standard version of Titan Reports is slated for release early 2018.  Then, the Pro and Enterprise versions will be subsequently released.  As we get closer to release, we'll keep you in the loop for information regarding release dates, pricing, and availability.


Question:

What features are available in the current Titan Reports preview?

Answer:

The newest features added to Titan Reports include:

  • Manage your report’s Workfile items in the Workfile PowerView
  • Get Flood, Census, and USPS data into your report
  • Generate both MISMO XML and PDF files for your reports
  • E&O Check - reviews for UAD errors, FHA Electronic Appraisal Delivery (EAD) errors, and other potential problem areas of reports.
  • Turn‑by‑turn driving directions.
  • Rearrange comparables using a dialog.
  • Multi-appraiser offices can log in with unique credentials associated to a primary account and access all reports associated with the primary account.
  • Start a new report or open an existing one.
  • Use (=) or F2 to copy data from another property.
  • Type or copy text into any form field and exceed the character limit.  Your overflow text is automatically added to the addendum.
  • Add a flood map to your report.  This step requires that you have an active InterFlood contract.  (None of your maps will be consumed while trying out this feature.)
  • Save your changes, or just exit a report.  (Titan Reports saves your work automatically.)
  • Once you exit, log in on a mobile device, PC, or a Mac to see your report.  You'll notice that you can pick up where you left off without emailing, browsing to a network folder, or anything else.
  • View and edit information in the Assignment PowerView
  • Add, remove, or rearrange forms from the Contents window
  • Reports are automatically saved when adding or removing maps, sketches, or forms, and every 10 minutes if changes have been made.
  • Launch SmartStart when starting a new report via the toolbar or File menu option
  • Create, edit, and delete sketches from the Sketch PowerView
  • Drag and drop photos, or browse for images, to add photos in the Forms PowerView
  • Add, edit, and replace location maps from the Forms PowerView
  • Create and use new QuickLists entries in the Forms PowerView

Question:

I already own TOTAL and have a membership.  Will I need to buy Titan Reports?

Answer:

Titan Reports is unlike any product we've offered.  You’ll have secure, online visibility to everything you need in one cloud based application, from wherever you are.  Think of Titan Reports as an extremely powerful computer with all of the memory and horsepower needed.  In fact, Titan Reports will run perfectly on the most inexpensive $299 Chromebook — meaning you could forgo the expensive desktop and network hardware.

Lowering your hardware cost is one of the big benefits of Titan Reports.  Therefore, it isn't included with TOTAL or an annual membership.  We're finalizing the pricing now and will let you know more as we get closer to release.  As with all of our products, rest assured that the price will be fair and affordable.


Question:

Will Titan Reports be replacing TOTAL?  Are you retiring WinTOTAL Aurora now?

Answer:

After the release of Titan Reports, we plan to retire and end support for WinTOTAL Aurora.  However, there's no date for Aurora's retirement and we'll support it for the foreseeable future.  TOTAL, on the other hand, will have direct integration with Titan Reports — allowing you to synchronize reports between the web‑based server and your computer.

Remember, Titan Reports is a web based product, and there are lot of reasons why you may still need a desktop solution.


Question:

Will Titan Reports synchronize reports or settings with WinTOTAL Aurora?

Answer:

No.  However, TOTAL will have full sync integration with Titan Reports.  If you haven't made the switch to TOTAL yet, now's a great time to get started!  Titan Reports and TOTAL share a very similar look and feel, so getting accustomed to TOTAL will prepare you to use Titan Reports when it's here — plus, if you own WinTOTAL Aurora, then you already own TOTAL, too.  Click here to read our upgrading guide, which walks you through the process of migrating your data from WinTOTAL Aurora to TOTAL.


Question:

When will Titan Reports be officially released?

Answer:

Our target timeframe is early 2018.

We're not haphazardly rushing it since it’s vital to us that you trust Titan Reports to work in critical moments when you’re on the road.

So, unlike previous formfillers, we’re running this Preview to get input as we build. This also means we’ve announced Titan Reports well in advance of when we normally would start talking about a new product, making it seem like it’s taking longer


Question:

What is a Titan Reports Beta Tester?  How do I sign up?

Answer:

We'd love to hear from you.  Click here for additional information on signing up.  Keep in mind that space is limited and we won't be able to accept all applications.


Question:

I've heard that Titan Reports is web‑based.  What does "web‑based" mean?  Are there system or browser requirements?

Answer:

As the term implies, web‑based means that Titan Reports is accessed via the Internet using your web browser, and it's run from an a la mode web server.  All work that is completed is saved securely online.  This allows you to log in to Titan Reports from any Internet‑connected device and continue working.

One of Titan Reports' most exciting features is that it's compatible with all major web browsers and operating systems.  You're no longer limited to using Internet Explorer on a Windows operating system.  If you want to use a Mac with Safari, or a Windows 10 machine with Google Chrome, Mozilla Firefox, or Microsoft Edge, Titan Reports supports it.  And of course, Internet Explorer works too.

While Titan Reports works on any Internet‑connected device, TOTAL for Mobile is still our dedicated platform for mobile devices.  For inspections, we don't recommend using Titan Reports on devices with limited screen size, such as smartphones, phablets, or tablets.

Question:

Will Titan Reports work with my desktop version of TOTAL?

Answer:

Yes and no.  While a future release of Titan Reports will allow you to synchronize reports between the web and your desktop, the current preview of Titan Reports cannot.  During the Titan Reports preview, only example reports are accessible in Titan Reports.  When it's released, you'll be able to use it in conjunction with your TOTAL desktop software.  You can start reports in TOTAL, synchronize and access them in Titan Reports on the web, make changes, and then synchronize and access them again on your desktop with those changes reflected.


Question:

Are the hotkey shortcuts in Titan Reports the same as in TOTAL and TOTAL Sketch?

Answer:

Yes, for the most part.  The shortcuts you use in TOTAL are the same for Titan Reports.  Some shortcuts don't currently function in the current Titan Reports preview, but most of the shortcuts you're familiar with will be available in a future release of Titan Reports.


Question:

What if my Internet service is slow or unreliable?  What happens if my session times out or my connection drops while I'm in a report?

Answer:

Titan Reports is a fully web‑based platform, and therefore requires a stable Internet connection.  Even so, if your Internet connection drops while in the middle of a report, your most recent changes are saved.  Titan Reports automatically saves in the background any time a map, sketch, or form is added or removed in a report, and it checks for any changes to your work every 10 minutes.

Of course, when you don’t have an Internet connection at all, you won’t be able to use Titan Reports.  Our TOTAL formfiller on the desktop will continue to be the best solution in those situations.


Question:

Will I be able to transfer my appraisal files, contacts, QuickLists and other settings to Titan Reports?

Answer:

Yes.  When Titan Reports is released, we'll provide a way for you to easily transition all your data to the new system, including your comps and photos databases.


Question:

Does Titan Reports keep my data secure?

Answer:

Certainly.  Titan Reports uses the same secure Vault storage you've used and trusted for years, and the communication between your computers and ours is encrypted.  Even the preview versions of Titan Reports utilize Secure Socket Layers (SSL), which is an industry security standard.


Question:

Is Titan Reports replacing TOTAL for Mobile?  Will I still be able to use TOTAL for Mobile if I want?

Answer:

While you can use Titan Reports to fill out forms on any device, we recognize the importance of a dedicated mobile app for use on your inspections.  Simply resizing or zooming in on a web page or form isn't efficient, and often impractical.  This means that TOTAL for Mobile will still be around, and will work in conjunction with Titan Reports.


Question:

Does Titan Reports support third‑party integration and products in the TOTAL Store?

Answer:

Not during the current preview.  Third‑party integration will be supported in a future release of Titan Reports via the TOTAL Store.


Question:

Will Titan Reports eliminate the need to buy Vault with Exact?

Answer:

No.  Vault and Exact provide critical backup and storage solutions while Titan Reports provides web-based formfilling capabilities available from anywhere.  These two products complement each other, but they serve different purposes.


Question:

How long will it take me to learn how to use Titan Reports?

Answer:

If you’re using TOTAL, you’ll see that Titan Reports looks and feels like TOTAL.  Our goal is that you won’t have a learning curve and all.  You’ll be able to just get in and go.


Question:

How does Titan Reports work in a network environment or multi‑appraiser office?  Do I need to purchase a network license?

Answer:

Since Titan Reports is cloud‑based, it doesn't use traditional networking licenses that force you to stay on‑site and connected to a local network.  Instead, the office manager or primary account holder creates sub‑accounts for each user to log in to Titan Reports.  Once you're logged in, you have access to all of the reports associated with the primary account so that appraisers, supervisors, data entry clerks, and office managers all have access to the same reports.

It's important to note that only one person at a time can edit the same report.  If you try to open a report that’s open by another user, you'll get a message to let you know that it’s locked open by another user.  They'll need to exit the report before you'll be able to make any changes.  In a future release, you’ll be able to open a read only copy of the report.


Question:

Can I start a new report while I have another report open?

Answer:

Yes.  We've matched Titan Reports to TOTAL's workflow so that you can easily start a new report from the Appraisal Desktop or while you have a report open.  Launch SmartStart within a report from the toolbar or File menu.


Question:

Can I manage the forms in my report?

Answer:

Certainly.  The Contents window allows you to add, remove, and rearrange forms in your report.  You access this just as you would in TOTAL — use the Contents button in the toolbar, or the Add option in the Report Contents pane on the left.  You can also split forms just like you can in TOTAL by dragging and dropping the form where you want it to appear.


Question:

Can I search for a specific form?

Answer:

Yes.  We've improved the search feature in the Contents window, based on your feedback from other products.  Now, you can search by a form name or number and results are filtered to only display forms applicable to your search terms.  No more toggling through results to find the form you need!


Question:

Can I use Side‑by‑Side hotkeys such as F2 and = in the comparables grid?

Answer:

Yes.  Side‑by‑Side hotkeys such as F2 and = work just like they do in TOTAL.  Click here to see how these hotkeys work in TOTAL.


Question:

Can I retrieve a flood map?  Will it use one of the map credits from my InterFlood contract?

Answer:

Yes, you can retrieve a flood map.  And no, it doesn't use a map credit.  An active InterFlood contract with available maps is required to retrieve a flood map.  However, because this is a preview and the flood map can't be used in a completed report, it won't count against your map count.


Question:

Can I retrieve flood, census, and USPS data?

Answer:

Not during the current preview.  This features will be available in a future release of Titan Reports.


Question:

Can I annotate a map?  What if I need to add a balloon or change balloon colors?

Answer:

You can't annotate a map, add balloons, or change balloon colors in the current Titan Reports preview.  The full range of annotations and balloon options that you're familiar with in TOTAL will be available in a future release of Titan Reports.


Question:

What's with the black bars on the sides of the map?

Answer:

The darkened areas on either side of your map indicate where the edges of the map lie, and what will be displayed when the map is placed into your report.  Any annotations or balloons that fall outside of the center area of the map won't be shown in the report.


Question:

Can I export a Titan Reports sketch?  Can I import it to TOTAL Sketch and use it in a report? What about importing sketches to Titan Reports?

Answer:

Not during the current preview.  This feature will be available in a future release of Titan Reports.


Question:

Can I print my sketch?

Answer:

You can!  Simply click the Print to PDF button in the Sketch PowerView.  You can also print while you're in the sketcher via the File menu.


Question:

Can I use Apex or a third‑party sketcher with Titan Reports?

Answer:

Not during the current preview.  This feature will be available in a future release of Titan Reports.


Question:

Do I need to wait for a photo to finish uploading before I add another photo to the form?

Answer:

Most images are uploaded and displayed almost instantly.  However, larger photos may take slightly longer.  When this happens, a progress indicator is displayed in the photo slot to let you know how long it will take, but you don't need to wait for the photo to finish uploading.  Multiple images can be added at once, so you can immediately get back to your report as they upload.


Question:

Can I edit, optimize, or enhance a photo?

Answer:

Not during the current preview.  This feature will be available in a future release of Titan Reports.


Question:

Is there a size limit for images?

Answer:

In order to provide the best user experience during the Titan Reports preview, image sizes must be under 10 MB.


Question:

Does Titan Reports offer text overflow if I exceed the character limit for a multi-line field?

Answer:

Yes.  As long as you have a supplemental addendum in your report.  In a future release, you'll also have the option to choose the overflow order so that text overflows to the addenda in the order it appears in the form — just like it does in TOTAL.


Question:

Is a supplemental addendum added automatically if my text overflows to the addenda?

Answer:

Not during the current preview.  This feature will be available in a future release of Titan Reports.  For now, you'll need to manually add a supplemental addendum to the report using the Contents window before text will overflow.


Question:

Can I adjust the Text Overflow options?

Answer:

Not during the current preview.  This feature will be available in a future release of Titan Reports.


Related Links