Titan Drive FAQ
This document answers some of the most frequently asked questions we hear about Titan Drive.
Document 3600 | Last updated: 09/02/2022 MC7
What is Titan Drive?
Titan Drive is the key to accessing your files from anywhere. Think: Secure, unlimited file backups, access to your files and settings from any TOTAL platform, automatic uploads to the cloud from TOTAL, and much more.
How much does Titan Drive cost?
Click here for pricing info, or call our Sales team at 1‑800‑ALAMODE.
Why do I need a seat?
Just like Dropbox or Google Drive, everyone needs to have their own account and login credentials for sharing purposes. This also makes it fairer across the board for all office sizes. For example, why should a big office with five people pay the same price for Titan Drive as a one‑man shop?
How do I access Titan Drive?
You can access your stored files at www.TitanAppraisal.com. After logging in, click the Reports tab.
How do I know you're not using this new cloud storage to steal my data?
Your Titan EULA clearly outlines that we're not stealing your data. The EULA is a legal agreement, so it would not only be illegal for us to steal your data, but it would also be bad for our business.
What is the benefit of Titan Drive for network users?
With Titan Drive, everything is available on your secure cloud. And, you'll no longer be tethered to an expensive server infrastructure. You'll simply rely on Titan Drive to connect and support your multi‑appraiser workflow on any device across Titan Reports and TOTAL (and with no additional hardware).
Can I share Titan Drive with other users?
Yes. Titan Drive is a per‑user subscription, and the account owner can purchase seats for other people in their office. Once the account owner purchases seats, they can go to the User Settings area of Titan Reports and grant access to specific users. During the later phases of the rollout, each user will have access to a private area to store files in addition to a Company Reports folder.
How does a la mode guarantee my data is secure in Titan Drive?
When it comes to your data, security is our top priority. As stated in your EULA, only you and your designated staff members have access to the data in the files stored in Titan Drive.
The data you store in Titan Drive is encrypted. That means it's converted into a cipher to prevent unauthorized access. So, your data is concealed — and no one except you and your staff can gain access to it.
Additionally, all transmissions occur using secure web-based protocols for added security, and we store your data in our Titan datacenters located in the United States.
Can I share my contacts and settings with other Titan Drive users?
Yes. Contacts don't automatically sync between Titan Drive users, but you can back up your contacts and settings at any time and share them with other users via Titan Drive's Backup Your Preferences feature. Click here for instructions on how to recover your settings using Titan Drive.
How do I find more information about Titan Drive?
Access the Titan Drive User's Guide at any time for step‑by‑step instructions and additional information about Titan Drive's features.