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When you receive a TOTAL report by e‑mail from another a la mode user, it's in a .ZAP format. You can save this file directly to your program to get started working on it right away. Here's how:

  1. In your Appraisal Desktop, find the folder in which you want to save your report. Right‑click it, and select Locate on disk.

    Locate on disk
  2. Make note of the file path in the window that appears.

  3. From your e‑mail client, choose Save or Download for the attached report. It should be a file with a .ZAP extension.

  4. In the window that appears after you begin the download, browse to the location you noted in Step #2, enter a filename if desired, and click Save.

  5. Return to your Appraisal Desktop and click on the folder that you chose in Step #1 to locate your newly saved report.