TOTAL requires read and write permissions to specific locations of your computer. Without the appropriate permissions, TOTAL is unable to function as intended and may encounter errors, or fail to operate correctly. Follow the steps below to check your computer's permissions settings.
Right‑click a folder in your My Reports folder in the Appraisal Desktop and select Locate on disk.
In the next window, right‑click a blank area, hover over New, and select Text Document.
Rename New Text Document.txt to Test.txt and press Enter on your keyboard.
Double‑click Test.txt to open the file in Notepad.
Enter some text into the Notepad document that appears.
Click File, select Save, and close Notepad.
For computers that are a server or workstation, continue to check your network permissions.
Server/Workstation
Network Permissions
Right‑click a folder in your Shared Reports folder in the Appraisal Desktop and select Locate on disk.
In the window that appears, right‑click a blank area, hover over New, and select Text Document.
Rename New Text Document.txt to Test.txt and press Enter on your keyboard.
Double‑click Test.txt to open the file in Notepad.
Enter some text into the Notepad document that appears.
Click File, select Save, and close Notepad.