Microsoft ended support for Windows 7 on January 14, 2020

This document explains what to expect when Microsoft ends support for Windows 7.

Document 9034  |  Last updated: 01/14/2020 BAC

As of January 14, 2020, Microsoft has ended support (and updates) for Windows 7. While a la mode continues to support our products on Windows 7 for now, its limitations will eventually force us to introduce features, upgrades, or security updates that will make our products incompatible with Windows 7. To avoid an unexpected disruption in your workflow, we recommend that Windows 7 users make a plan to switch to a Windows 10 computer. If you're not sure which version of Windows you use, click here.

Microsoft has this to say about what the end of support means for Windows 7 users:

After January 14, 2020, if your PC is running Windows 7, it will no longer receive security updates. Therefore, it's important that you upgrade to a modern operating system such as Windows 10, which can provide the latest security updates to help keep you and your data safer. In addition, Microsoft customer service will no longer be available to provide Windows 7 technical support. Related services for Windows 7 will also be discontinued over time…

If you're concerned about exposing your PC and data to security risks, or you run into any issues with Windows 7 and the programs you run on your computer because of missing features, we strongly recommend considering upgrading to a new computer running a modern version of Windows. Continue to the section below for help with backing up and moving WinTOTAL and TOTAL to a modern version of Windows.

To learn more about your options when upgrading, check out our Ultimate Guide to Technology for Appraisers eBook, or click here to view the system requirements for WinTOTAL Aurora and TOTAL.

Because Windows 7 was released over 10 years ago, it's a good idea to review your PC's hardware and compare it to our system requirements, as well as the requirements for Windows 8.1 or Windows 10, before upgrading your existing PC to a modern version of Windows. Additionally, support for Windows 8.1 is also ending in just a few years. We strongly recommend upgrading or moving to a new PC that is running Windows 10 to avoid repeating this process again in the near future.

Visit the links below for more information and additional resources from Microsoft regarding the end of Windows 7 support, and continue to the next section when you're ready to upgrade.


Upgrading to a new PC or a new version of Windows

Click the panel below that corresponds to the formfiller you’re using for more information about backing up and moving WinTOTAL or TOTAL when upgrading to a new computer or a new version of Windows.

Our technicians are unable to assist with the Windows upgrade process. If you need assistance, contact a local technician or visit Microsoft's support page for additional help. If you need assistance with transitioning your a la mode software after upgrading your Windows Operating System, please call us at 1‑800‑252‑6633.

Click here if you’re using TOTAL on Windows 7.

Whether you're installing a modern version of Windows on your existing computer or moving to a new PC, simply use our Move TOTAL Utility to back up and transfer your data quickly and easily from the old version of Windows to the new one. The only difference is if you're installing a new version of Windows on the same computer, you'll treat the old version of Windows (Windows 7) as the "Old PC" and then once you've installed the new version of Windows (Windows 8.1 or 10) you'll treat it as the "New PC".

Click here for step‑by‑step instructions, or watch the video below.

Click here if you’re using WinTOTAL Aurora on Windows 7.

Windows 10 (Recommended)

Upgrading or moving to Windows 10:

Whether you're installing Windows 10 on your existing computer or moving to a new PC, you'll need to upgrade from WinTOTAL to TOTAL first. In case you missed it, click here for our memo about Windows 10 and its issues with Aurora. Once you're upgraded to TOTAL, simply use our Move TOTAL Utility to transfer your data quickly and easily from the old version of Windows to the new one. The only difference is if you're installing Windows 10 on the same computer, you'll treat the old version of Windows (Windows 7) as the "Old PC" and then once you've installed Windows 10, you'll treat it as the "New PC".

Continue with the instructions below to upgrade from WinTOTAL to TOTAL. Once you're upgraded to TOTAL on Windows 7, click here to jump to the instructions on using the Move TOTAL Utility to move everything to Windows 10.


Windows 8.1

Keep in mind that support for Windows 8.1 is ending on January 10, 2023. We strongly recommend upgrading or moving to a new PC running Windows 10 to avoid repeating this process again in the near future.

Upgrading an existing PC to Windows 8.1:

If you’re a WinTOTAL Aurora user and you’re upgrading your current PC to Windows 8.1, make sure all of your data is securely backed up using Titan Drive, a third‑party backup solution, or to an external media such as an external hard drive or a thumb drive.

Then, once you've installed the new version of Windows click here for instructions on using Titan Drive to move WinTOTAL Aurora to the new computer, or click here for instructions on manually transferring your data without Titan Drive.

Moving to a new PC with Windows 8.1

If you’re moving to a new computer running Windows 8.1, click here for instructions on using Titan Drive to move WinTOTAL Aurora to the new computer, or click here for instructions on manually transferring your data without Titan Drive.


Upgrading from WinTOTAL to TOTAL on Windows 7:

Before you begin, make sure that you have installed TOTAL. If you haven't installed TOTAL yet, click here and follow the steps to get TOTAL up and running. At the end of the install process, you're prompted to run the Aurora Transition Assistant — simply confirm that you want to run through the assistant. Then, return to this document and continue with the information after Step 3. Otherwise, to access the Aurora Transition Assistant:

  1. On your keyboard, press the Windows Key + R to launch a Run prompt.

  2. Now, in the Open: field, type %tsa6% and click OK. This launches TOTAL's Tech Support Assistant (TSA).

    You can also access the Tech Support Assitant by going to Start, All Programs, TOTAL, and selecting Tech Support Assistant.
  3. Once the TSA opens, click the Additional Tools tab at the top. Then, locate and double‑click #19 Aurora Transition Assistant in the left column.

At this point, the Aurora Transition Assistant opens — guiding you through the process of copying your information over to TOTAL. Click Next to begin, and follow the instructions in the Aurora Transition Assistant.

For step‑by‑step instructions on running the Aurora Transition Assistant, click here.


Move TOTAL from Windows 7 to Windows 10:

Once you've upgraded from WinTOTAL Aurora to TOTAL on your old PC, you're ready to move your data from the old computer to the new machine using the Move TOTAL Utility. Watch the video below to see the Move TOTAL Utility in action, or click here for step‑by‑step instructions.

There are a few things to keep in mind when using this utility:

  • The removable device you use needs enough storage space on it to hold all your reports, as well as your preferences. The Move TOTAL application lets you know how much space you need and how much space is available on your device.
  • TOTAL must already be installed on the new machine before transferring your data.
  • Both the old and new machines must be on the most recent update before moving data.

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