Microsoft ended support for Windows 7 on January 14, 2020

This document explains what to expect when Microsoft ends support for Windows 7.

Document 9034  |  Last updated: 03/18/2021 SPB

As of January 14, 2020, Microsoft has ended support (and updates) for Windows 7. While a la mode continues to support our products on Windows 7 for now, its limitations will eventually force us to introduce features, upgrades, or security updates that will make our products incompatible with Windows 7. To avoid an unexpected disruption in your workflow, we recommend that Windows 7 users make a plan to switch to a Windows 10 computer. If you're not sure which version of Windows you use, click here.

Microsoft has this to say about what the end of support means for Windows 7 users:

After January 14, 2020, if your PC is running Windows 7, it will no longer receive security updates. Therefore, it's important that you upgrade to a modern operating system such as Windows 10, which can provide the latest security updates to help keep you and your data safer. In addition, Microsoft customer service will no longer be available to provide Windows 7 technical support. Related services for Windows 7 will also be discontinued over time…

If you're concerned about exposing your PC and data to security risks, or you run into any issues with Windows 7 and the programs you run on your computer because of missing features, we strongly recommend considering upgrading to a new computer running a modern version of Windows. Continue to the section below for help with backing up and moving TOTAL to a modern version of Windows.

To learn more about your options when upgrading, check out our Ultimate Guide to Technology for Appraisers eBook, or click here to view the system requirements for TOTAL.

Because Windows 7 was released over 10 years ago, it's a good idea to review your PC's hardware and compare it to our system requirements, as well as the requirements for Windows 8.1 or Windows 10, before upgrading your existing PC to a modern version of Windows. Additionally, support for Windows 8.1 is also ending in just a few years. We strongly recommend upgrading or moving to a new PC that is running Windows 10 to avoid repeating this process again in the near future.

Visit the links below for more information and additional resources from Microsoft regarding the end of Windows 7 support, and continue to the next section when you're ready to upgrade.

Upgrading to a new PC or a new version of Windows

Our technicians are unable to assist with the Windows upgrade process. If you need assistance, contact a local technician or visit Microsoft's support page for additional help. If you need assistance with transitioning your a la mode software after upgrading your Windows Operating System, please call us at 1‑800‑252‑6633.

Whether you're installing a modern version of Windows on your existing computer or moving to a new PC, simply use our Move TOTAL Utility to back up and transfer your data quickly and easily from the old version of Windows to the new one. The only difference is if you're installing a new version of Windows on the same computer, you'll treat the old version of Windows (Windows 7) as the "Old PC" and then once you've installed the new version of Windows (Windows 8.1 or 10) you'll treat it as the "New PC".

Click here for step‑by‑step instructions.

Related Links