Cloud-based backup choices

This document explains the major differences between Vault, CrashPlan, Google Drive, Dropbox, Carbonite, and external hard drives.

Document 5521  ¦  Last updated:  10/30/2017 RR2

Deciding on the best cloud‑based storage option can be overwhelming.  This document covers the most common backup methods used by our customers, and explores their pros and cons.  Look at the chart below for a quick comparison, or jump to another section:

  Hard Drive Dropbox Google Drive OneDrive CrashPlan Carbonite Vault w/ Exact
Backs up automatically  1  2  2  2
Long‑term file storage, even for reports removed from your local computer
Saved offsite - files secure from theft, natural disaster, fire, and water damage
Easily accessible files from anywhere with an internet connection  1  3  3
Automatically stores databases (QuickLists, comps, signatures, and settings)  1  6  4
Automatically restores reports and databases (QuickLists, comps, signatures, etc.) back to the right place  4 5
24/7/365 phone support with appraisal trained, US‑based technicians
Exports a list of report data for bookkeeping and audits
Restores files to the Appraisal Desktop  1  4 5
Search appraisal‑specific fields (address, client, and inspection date)
Typical appraiser downtime to restore databases (QuickLists, comps, signatures, and settings) N/A N/A N/A N/A 1+ day 6 1+ day 4 A few minutes
Typical appraiser downtime for file recovery 1/2 + day 1/2 + day 1/2 + day 1/2 + day 1+ day 1+ day A few minutes
  1. Requires additional configuration and setup, and is dependent on the backup program that comes with the hardware.
  2. Removed from the cloud if the file is removed from the local machine.
  3. Files are accessible, but require navigating through multiple folder structures.
  4. These plans start at $799 standard pricing annually.
  5. Depending on configuration, can overwrite the existing versions of files that are restored.
  6. Database "dump" files must first be created before storing them, otherwise they may fail to backup or restore properly.

Data comparison accurate as of 05/01/2017 and is subject to change at any time.



Vault with Exact

  • Backs up and stores all reports in watched folders, up to your storage and upload limit, until you delete them from Vault on the Web.
  • Gives access to stored reports on any PC.
  • Automatically backs up your TOTAL and WinTOTAL preferences and databases, per your set schedule.
  • Makes recovering from a hardware failure, or moving to a new computer, simple and hassle‑free.  Restoring everything takes minutes, as opposed to days.  That means as little down time as possible!
  • Send reports to the Vault manually directly from TOTAL and WinTOTAL's Appraisal Desktop.
  • Reports are easily shared with co‑workers through the Vault on the Web interface.
  • Provides USPAP‑compliant, paperless protection from natural disasters, theft, and PC meltdowns.
  • Designed specifically for appraisers, by appraiser minded developers.
  • Click here to learn more about Vault with Exact.

Dropbox

  • Automatically syncs any file saved in the Dropbox folder.  Does not allow for other watched folders.
  • Files are easily shared by sending a link to the file or invite to a folder.
  • Gives access to synchronized files on any PC or smartphone.
  • Does not provide file storage unless the file is currently in the Dropbox folder.  If a file is moved from the folder (or deleted), the file is immediately removed from Dropbox.
  • Click here to learn more about Dropbox.
If you plan on using Dropbox for report backup, create a folder in Dropbox for your appraisal files, then attach that folder in TOTAL or WinTOTAL's File Cabinet.  For more information on using an attached directory, click here.

Google Drive

  • Automatically syncs any file saved in the Google Drive folder.  Does not allow for other watched folders.
  • Files are easily shared by sending a link to the file or invite to a folder.
  • Gives access to synchronized files on any PC or smartphone.
  • Does not provide file storage unless the file is currently in the Google Drive folder.  If a file is moved from the folder (or deleted), the file is immediately removed from your Google Drive account.
  • Click here to learn more about Google Drive.
If you plan on using Google Drive for report backup, create a folder in Google Drive for your appraisal files, then attach that folder in TOTAL or WinTOTAL's File Cabinet.  For more information on using an attached directory, click here.

OneDrive

  • Automatically syncs any file saved in a OneDrive folder.
  • Files are easily shared by copying a link or sending an e‑mail to access the file.
  • Gives access to synchronized files on any PC or mobile device.
  • Does not provide file storage unless the file is currently in a OneDrive folder.  If a file is moved from the folder (or deleted), the file is immediately removed from OneDrive.
  • Click here to learn more about OneDrive.
TOTAL uses your My Documents folder, and so does OneDrive.  If you're using Windows 10, OneDrive may be enabled even if you never turned it on — and it might make changes to your My Documents folder.  Click here for a Microsoft article about OneDrive.

CrashPlan

  • Unlimited backup space with any subscription.
  • Automatically backs up any file or folder that is configured to back up, in real time.  By default, CrashPlan doesn't back up .zap (report files).  You will need to configure CrashPlan to recognize and back up your report files.
  • Does not provide file storage, only a scheduled backup.  Shortly after a file is moved from the watched folder (or deleted), the file is removed from CrashPlan's servers.
  • Click here to learn more about CrashPlan.

Carbonite

  • 250 GB backup space with basic subscription.
  • Automatically backs up any file or folder that is configured to back up, in real time.  By default, Carbonite doesn't back up .zap (report files).  You will need to configure Carbonite to recognize and back up your report files.
  • Does not provide file storage, only a scheduled backup.  30 days after a file is moved from the watched folder (or deleted), the file is removed from Carbonite's servers.
  • Click here to learn more about Carbonite.

External Hard Drive

  • Amount of storage varies from drive to drive.  If you run out of space, backups will fail or overwrite one another.
  • Automated backup varies from drive to drive.  Some hard drives come with backup software, while others will require you to back up your data manually.
  • Hard drives require transportation on and off‑site, and they don't protect against theft, accidents, natural disasters, or catastrophic failures.  If the drive is lost, stolen, or damaged, the data is gone.
If you plan on using an external hard drive, verify its features before purchase.  Many do not come with automatic backup programs installed, increasing the difficulty and time spent backing up your files.

Important tips

  • If you're using Dropbox, Google Drive, OneDrive, or Carbonite with TOTAL, double-check your backup settings.  Any third-party backup software that's constantly running in the background may interfere with your ability to save, move, or open reports inside TOTAL.  To prevent performance problems, simply disable any continuous sync or persistent backup features before you start working on reports.
  • If you're using an External Storage Device like a hard drive or flash drive, make sure to un-plug it from your computer when your backup is complete.  Leaving external devices plugged in to your computer can affect its performance.

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Secure your files AND your data.  See why Vault with Exact is the best, most comprehensive storage solution for your business.

Call 1‑800‑ALAMODE to get started today.