Manually moving TOTAL data to another computer
This document explains how to manually move TOTAL data to another computer without the use of Titan Drive.
Document 5112 | Last updated: 09/01/2021 SPB
The steps below outline how to move your TOTAL from a computer without the use of Titan Drive or the TOTAL Move tool. Click here for more information on moving your data using Titan Drive or by using the TOTAL Move Tool.
Due to the complexity involved in manually migrating TOTAL data without using the Move tool or using the Titan Drive, our support technicians are unable to assist you with this process. If you are uncomfortable with the process described or you don't feel confident that you can complete it, consult a local technician for assistance.
In order to move files from one computer to another, they need to be copied to a removable storage device (thumb drive, external hard drive, etc). Copy the entire [My] Reports, [Shared] Reports, WinTOTAL, and Database folders from their location on the old machine and paste them on a removable storage device before beginning. If you're unsure how to do this, please contact a local technician for additional assistance. The default folder locations are:
Depending on the number of files you have, transferring them to a new computer can take some time. Keep in mind: your computer is making a copy of every report file that was in the Reports folder on your old computer. For best results, let your computer finish copying the files before continuing.
That's it! You've recovered most of your data to TOTAL on your new computer. To learn more about how Titan Drive prevents data loss and allows for seamless recovery after a computer failure, click here.