Before you retrieve a file from Titan Drive for the first time, install the File Downloader Utility. If you're using TOTAL, the File Downloader Utility is included in an update. So, just make sure you have the latest TOTAL updates before you continue. Click here for instructions on getting updates in TOTAL.
If you're not using TOTAL, simply click Download in your Titan Reports Appraisal Desktop (www.titanappraisal.com) and select Install download Helper app to download and install the File Downloader Utility. Click here for step‑by‑step instructions.
Once the File Downloader Utility is installed, follow the instructions below to download one or more files:
After you choose your Download option, simply click Open File. Depending on your security settings, you may need to click Keep Anyway before opening the file.
After you choose your Download option, simply click on the file in the upper right.
If you're saving the file(s) to your WinTOTAL Files folder, the default location is C:\a la mode\WinTOTAL\FILES. Select a folder inside of the Files folder to access the file(s) inside WinTOTAL's Appraisal Desktop. For example, select the Requests.FLD folder if you want the report(s) to show up in the New Requests folder.
You can also create a new folder specifically for Titan Reports files before you retrieve them. Click here for steps to create folders in TOTAL. Or, click here for WinTOTAL instructions.
That's it! Once the files finish downloading, they're immediately available in Your TOTAL or WinTOTAL Appraisal Desktop, or the custom location you selected.