As you continue to work on an order, change the internal status to help keep
track of your progress. At any time, you can go back and change the status of an
order by simply clicking Add Status in the order details screen.
- From the Orders tab of Titan
Office, find and double‑click the order where you wish to change the status.
- When the order details appear, click Add Status in the
top toolbar.
- Choose the appropriate internal status from the drop‑down menu. Continue
below for all statuses except Inspection Scheduled and Completed which have
additional steps.
- If you wish to include any notes with the change in status, type them in
the available field.
- If you want to send a notification to the client(s) informing them about
the status change, check the Send e‑mail to client with notes
box. Then, enter the recipient information and a subject in the fields that
appear.
- When you're finished, click Save to update the internal
status of the order and relay any necessary updates to the client(s).