When one of your clients qualifies for an overdue notice, you are sent a confirmation of this notice 3 days prior to the date on which it will be sent. If you want the confirmation notice to go out, no action is needed on your part. After 3 days have passed, the notice is automatically sent. If, on the other hand, you decide you want to cancel overdue notices for a client, you can discontinue notices at any time within that 3 day period. To cancel a late notice:
From the Late Notices section, select Pending Notices on the left.
This displays a list of all overdue notices due to go out within the next 3 days. To preview the notice, click the date in the Next Notice column.
To discontinue notices for a client, click Remove next to the notice you wish to discontinue.
Click OK to confirm you want to stop sending this client late payment notices.
