TOTAL for Mobile FAQ

This document answers some common questions you may have about TOTAL for Mobile.

Document 8003  ¦  Last updated:  04/23/2014 KMG


Question:

What devices can I use for TOTAL for Mobile?

Answer:

There's an app for iPad® (iOS 9.0 or later), and Android™ (version 4.0 "Ice Cream Sandwich" or later) phones and tablets, as well as any Amazon Kindle™ Fire HD device.  For the best experience we recommend iOS 10 and Android version 5.0 or higher devices.

If you're using an Android device, we suggest that your phone or tablet meet, or exceed, the following recommended requirements for the best experience:

  • 2GB RAM
  • 16GB storage
  • GPS (required for driving directions)
  • Rear facing camera, with Flash (required for taking images)

Question:

Is it really free?  Where do I get it?

Answer:

It's really free! You can find our apps by searching "TOTAL" in the Apple® App Store℠, on the Google Play™ store, or on the Amazon Appstore.  Or, just tap (or click) on the button below that corresponds to your device to be taken directly to the store page:


Question:

How will it save me time?

Answer:

TOTAL for Mobile cuts an entire step out of your workflow process.  You never have to manually type your inspection data into the form or redraw your sketch on the desktop.  You get all the formfilling and sketching done in the field so you can focus on valuation.  Appraisers have said it saves up to an hour on reports.


Question:

What all can I do with the app? Is it really paperless?

Answer:

We know you've heard it before, "the end of the clipboard!"  But most devices never lived up to the hype.  The old tablet PCs were expensive, too big and clunky, and had poor battery life.  The old Pocket PCs were too small and not versatile enough for many people.  The multitouch screen changed everything.

Whether you choose a smartphone, iPad, or Android tablet you'll find things have changed.  These devices are lightweight, have excellent battery life, and can do everything your clipboard can plus so much more.  Using TOTAL for Mobile, you can fill in all of your inspection data, draw your entire sketch, take photos, add comparables, pull up maps and directions, add voice notes, and more.  You'll never need a scrap of paper again.


Question:

Do I need a mobile internet connection in the field?

Answer:

No.  Once you've downloaded the app on your phone or tablet you can use it to collect data and draw your sketches anywhere, even without a data or Internet connection.  You will need a wireless Internet connection (like Wi‑Fi or 3G/4G) to sync your data back and forth with your desktop at the office though.


Question:

Are the devices weatherproof or fragile?

Answer:

Like any electronic device, you'll want to be careful with your smartphone or tablet.  However, they're tougher than you might think, and with a proper case you'll be protected from most bumps, drops, and even rain.  There are a number of fantastic cases out there to keep your mobile device safe, such as those from OtterBox and LifeProof.  They make tough, protective cases for a variety of mobile devices.  You can also buy a stylus that works with your device so you can continue using it even when you have gloves on in the winter.


Question:

Will TOTAL for Mobile work with other forms software (e.g.  ACI, Bradford, etc.)?

Answer:

Despite the fact we've offered free integration with our TOTAL for Mobile apps to other software vendors, none have made the effort to make it happen.  You can download any of our free TOTAL for Mobile apps and use the time‑saving features in the field.  Then, you can export your data to copy it into your forms software.  TOTAL for Mobile works seamlessly with both WinTOTAL Aurora and TOTAL — all the data flows right into your forms, saving you the most time.  Call 1‑800‑ALAMODE to learn more.


Question:

Which tablet or smartphone should I get?

Answer:

It all depends on personal preference and your workflow.  We recommend going to a local electronics store and getting your hands on a variety of devices to help decide which is right for you.

You'll want to choose which operating system you like better:  Android (version 4.0 or later) or Apple's iOS (version 9.0 or later).  The two operating systems are different in look and feel but similar in usability.  Whichever you choose, TOTAL runs virtually the same on each.  You'll also want to determine whether a phone or tablet is right for you.

Of course, with Android there is a wide variety of hardware (phone and tablet brands) to choose from.  Be wary of ultra cheap tablets with little-known brand names as these often don't have a complete Android operating system and lack Google Play, which you'll need to download TOTAL for Mobile.  The old adage is usually right, "if it sounds too good to be true, it probably is."

Remember, Android tablets also come in several sizes ranging from 5 inches to over 10 inches.  Some appraisers like the 5 to 7 inch tablets because they easily fit in a pocket, while others prefer a bigger screen for sketching.  Some like using a smartphone because it means they only need to carry around one device.

You'll also want to consider if the device has hardware features like a camera, microphone, Bluetooth, and GPS.  Within TOTAL for Mobile you have the ability to get maps with GPS, take photos of the property and comps, and make voice notes.  You'll need Bluetooth in order to connect TOTAL for Android with a DISTO device.  So those features may be important to you.

No matter which device you finally decide on, you'll save time in the field with your TOTAL for Mobile app.


Question:

How much storage space will I need to use this app?

Answer:

On average, most TOTAL for Mobile reports are about 10 Megabytes (MB).  To give some perspective, even if you had 20 reports at that size on a 16GB device, you'd still be using less than 1% of space.  Of course, much of the size of your files is determined by the number of photos and voice notes in your reports.

Regardless, the amount of space on your device is not a big factor for using a TOTAL for Mobile app.  However, you should always consider what else you will be using your smartphone or tablet for when deciding on size.  If you plan on storing a lot of music or photos on it, then you may consider getting more space.


Question:

Can I send measurements from my DISTO to TOTAL for Mobile?

Answer:

TOTAL for Mobile allows for DISTO integration, so long as the device and DISTO are each Bluetooth‑enabled.

DISTO integration allows you to use a laser measuring tool to gather your measurements for the sketch and shoot them straight to your device wirelessly.  There's no measuring tape, gallivanting through muddy flower beds, or getting scratched up by trees and bushes.  You just "shoot" walls with a laser-accurate DISTO and the measurements automatically transfer to your sketch.

If you wish to use a DISTO with your iPad or iPhone, you must use the DISTO e7500i or the D810.  Additionally, you must use the iPhone 4s or greater or the 3rd gen iPad or greater (including the iPad Mini).

The DISTO e7100i, while supported, is not recommended due to its limited feature set.


Question:

What forms are available in TOTAL for Mobile?

Answer:

The below form layouts are currently available.  Look for more options, including custom forms, in the future.

  • 1004 [03/05]
  • 1004 [03/05, Full]
  • 1004 [Legacy]
  • 1004 [Old]
  • 1004 [UAD]
  • 1004D [Major]
  • 1025 [Small Income]
  • 205 Desktop Quantitative
  • 2055 [03/05]
  • 2055 [UAD]
  • 704
  • 704B
  • AI 100.04
  • Condo Exterior-Only [UAD]
  • Condo [03/05]
  • Condo [Legacy]
  • Condo [UAD]
  • Disaster Inspection [Exterior]
  • ERC [2010]
  • Field Review
  • GP Condo
  • GP Land
  • GP Residential [Legal]
  • GP Residential [Letter]
  • Manufactured Home
  • Manufactured Home [Legacy]
  • Real Estate Value Estimate

Question:

What are the legacy forms?

Answer:

Forms labeled "legacy" are your standard 1004, Home, and Condo forms just with the fields in a different order.  Some people find the order on these forms more in sync with their workflow.  The data will still flow into your reports just like it would with the other form layouts.


Question:

Can I use my QuickLists?

Answer:

Yes.  With TOTAL for Mobile you can import your QuickLists directly from TOTAL (or WinTOTAL) or create new QuickLists within the app itself.  QuickLists make data gathering in the field even faster.  Simply tap in the field, then tap the response from your list.


Question:

Is the data UAD compliant?

Answer:

Yes, simply choose the forms marked [UAD] when creating a new report.  The GSE-required specific data and ratings for fields like View, Condition, and Quality are then just a tap away.  Dates and addresses are automatically placed in the correct format.  And fields with special formatting like View and Bathroom Count are converted when you sync the report.  No retyping or reformatting required.


Question:

How do I sync with TOTAL?

Answer:

To sync your form data and sketches between your TOTAL for Mobile app and desktop, you must first establish a cloud connection.  Click here for a helpful step‑by‑step guide on syncing TOTAL for Mobile with TOTAL.


Question:

Should I start my reports on the desktop or my device?

Answer:

It all depends on your workflow.  While you can start your reports on either your mobile device or your desktop computer, if you deliver your reports with TOTAL Connect Pro plugin (e.g.  Mercury Network, AppraisalPort, or Metro‑West) you'll want to export your orders from TOTAL Connect to TOTAL (or WinTOTAL) like you normally do, merge any templates you want to use, and then upload the file to the cloud for synchronization with the mobile device.


Question:

Is there a User's Guide for the app?

Answer:

Yes!  Click here to access the TOTAL for Mobile User's Guide.


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