The OADI Viewer drops the appraiser's seal from the converted report.
For now, this is just a temporary "workaround." We're working on an update to the software that will solve this problem entirely. Until then, these instructions will help.
Last updated: 08/03/2022 MJY
Because of limitations with FNC's OADI Viewer, if a report is signed with both a signature and seal then delivered through the AppraisalPort plugin (OADI Viewer), the OADI Viewer drops the appraiser's seal from the finished ENV file.
To resolve this issue, you need to combine your digital signature and seal into one image. One method to combine your digital signature and seal is to place them Side‑by‑Side on your scanner and scan them in as one image. For detailed instructions on scanning your signature and adding it to WinTOTAL, click here. Or if you use TOTAL, click here.
Another method to combine your signature and seal is by using an image editing software such as Microsoft Paint. For general information on using Microsoft Paint, click here.
If you are not familiar with the process of image editing, or are unsure how to proceed, contact a local technician. Our support technicians are unable to assist with this.
Complete the form below and click Submit to receive a notification when this issue is resolved in an update.