Setting up an email client
This document helps you find directions for adding an account to an email client.
Document 7201 | Last updated: 10/19/2021 SPB
In order to use the Share Report feature in TOTAL, you need to have a desktop email client configured. If you choose to use a webmail account such as Gmail or Hotmail without a corresponding desktop client, you must manually attach your report file to an email message. Click here to learn how to manually attach a report file.
There are two basic connection types for email: IMAP and POP3.
Click here for a detailed description of the differences between the IMAP and POP3 connection types.
Once you have decided which connection type to use, click on a link below to find instructions for your email provider.
|Google's Gmail||IMAP | POP3|
|Yahoo! Mail||IMAP | POP3|
|Outlook.com, Live.com, Hotmail.com, or MSN.com||IMAP | POP3|
Our Support technicians are unable to troubleshoot third‑party mail providers and software clients. If you still have problems, contact your email provider, a local technician, or click here to read our Sending TOTAL Reports with third‑party webmail guide.