Controlling your own domain
This document helps you take control of your XSite domain so you can manage it yourself. This is useful if you need to control DNS settings, or transfer it to another registrar.
Document 5748 | Last updated: 07/09/2018 JPM
When you create an XSite and choose a domain (your ".com"), the XSite wizard automatically registers it for you. However, the domain is yours, and you can do anything you want with it.
For domains registered via the XSite wizard, you're the designated administrative contact and billing contact; we're only the technical contact. Being the technical contact enables us to renew your domain automatically when you renew your XSite as well as integrate it with related products such as XSellerate. This is standard for web hosting services.
XSite domains are purchased through an agreement with ENOM. To give you control over your domain, you just need to register with them (it's free) and fill out the user profile with your contact information (a credit card is NOT required). Then, tell us your Enom Username so we can "push" the domain to your ENOM account.
Be sure to make note of the Login ID you've chosen. You'll need to provide us with this information for us to transfer your domain.
If you want to move your domain to a different registrar (GoDaddy, Register.com, etc.) within 60 days, we have to process your move request manually. Follow only Step 5 below, then stop and do not follow Steps 6‑8. Click here for the manual request form and follow the instructions in the PDF to complete the form and submit it to Domains@alamode.com. Mention in the e-mail you’ve completed Step 5 and saved changes without the 60‑day lock checkbox marked. If you don’t mind leaving your domain with the registrar eNom for at least 60 days, skip Step 5 below and proceed with Steps 6‑8.
Once you've confirmed your domain transfer, the process is complete! You'll see your domain listed under your own ENOM account.
Even after your domain name has been transferred to your ENOM account, your domain will still point to your XSite. If you want it to go elsewhere, go into the administrative area of your ENOM account and enter information for your new web host. If you have any questions, or if after 24 hours of confirming the transfer your domain isn't listed under your ENOM account, give us a call at 1‑800‑ALAMODE.