Controlling your own domain

This document helps you take control of your XSite domain so you can manage it yourself.  This is useful if you need to control DNS settings, or transfer it to another registrar.

Document 5748  ¦  Last updated:  03/20/2017 JH9

When you create an XSite and choose a domain (your ".com"), the XSite wizard automatically registers it for you.  However, the domain is yours, and you can do anything you want with it.

For domains registered via the XSite wizard, you're the designated administrative contact and billing contact; we're only the technical contact.  Being the technical contact enables us to renew your domain automatically when you renew your XSite as well as integrate it with related products such as XSellerate.  This is standard for web hosting services.


XSite domains are purchased through an agreement with ENOM.  To give you control over your domain, you just need to register with them (it's free) and fill out the user profile with your contact information (a credit card is NOT required).  Then, tell us your Enom Username so we can "push" the domain to your ENOM account.

  1. Begin by going to http://www.ENOM.com.
  2. Click My Account in the upper right.
  3. On the login screen, click Create Account and add the required information to set up your account.
    • Enter and confirm your e‑mail address.
    • Enter a Login ID and Password for your ENOM account.
      Be sure to make note of the Login ID you've chosen.  You'll need to provide us with this information for us to transfer your domain.
    • Choose a Security Question and Security Answer.  This is used for account recovery purposes.
    • Type in the characters displayed in the CAPTCHA and click Sign up now.
  4. Be aware that once your ENOM account has been created, you must update ALL of your ENOM contact information before attempting to transfer your domain.  Otherwise, the domain will fail to transfer.
    • After you create your account, the Account Overview is displayed.  Click Edit next to Account Details.
    • Fill in the required fields of the Contact Details and Billing Address sections.
    • Skip the Credit Card Information section.  It is NOT required to update your ENOM account.
    • Click Save Changes.
    If you intend to keep the same registrar (ENOM, GoDaddy, etc.) for the next 60 days, continue with steps 5 through 7 below.  However, if you're planning on changing registrars within the next 60 days skip steps 5 through 7, and instead submit a manual request form to our domains team so that we can push the domain to avoid the 60‑day lock on inter‑registrar transfers.  Click here for the manual request form and follow the instructions in the PDF to complete the form and submit it to Domains@alamode.com
  5. Once you have your free ENOM account, click here to login to your a la mode account.  Then, click Transfer Your Domain on the left.

  6. Choose the domain(s) you'd like to transfer, enter your ENOM login ID, and click Transfer Domains.

  7. Follow the on‑screen instructions to complete the transfer of your domain.

Once you've confirmed your domain transfer, the process is complete!  You'll see your domain listed under your own ENOM account.

Even after your domain name has been transferred to your ENOM account, your domain will still point to your XSite.  If you want it to go elsewhere, go into the administrative area of your ENOM account and enter information for your new web host.  If you have any questions, or if after 24 hours of confirming the transfer your domain isn't listed under your ENOM account, give us a call at 1‑800‑ALAMODE.

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