Resolving display issues in TOTAL
This document helps resolve display issues in TOTAL caused by large fonts (dpi), too low of a resolution, or corrupt fonts
Document 5082 | Last updated: 12/01/2021 MJY
In rare instances, you may notice display issues in your forms, such as overlapping text, or default form text that's missing altogether. This can be caused by:
Please select your Operating System:
Click here to view a Microsoft Help page that will inform you which version of Windows you're running. When the page loads, look for the text that says "This PC is running: …" Directly after the text, your version of Windows is listed.
After choosing your Operating System, be sure to click through each tab below to view all possible solutions.
Once you have rebooted or logged back in, open your report in TOTAL. If your report still isn't displaying correctly, choose the Screen size tab at the top of the page to continue troubleshooting.
Depending on your preferences and the size of your monitor, you can choose a higher resolution. It's a good idea to experiment with different settings to find what's right for you.
If your report still isn't displaying correctly, choose the Replace fonts tab at the top of the page to continue troubleshooting.
If you receive a message stating that some fonts were in use, simply restart your computer and follow steps 1 ‑ 4 again.
For help navigating Windows 8, click here.
Once you have rebooted or logged back in, open your report in TOTAL. If your report still isn't displaying correctly, choose the Screen size tab at the top of the page to continue troubleshooting.
Depending on your preferences and the size of your monitor, you can choose a higher resolution. It's a good idea to experiment with different settings to find what's right for you.
If your report still isn't displaying correctly, choose the Replace fonts tab at the top of the page to continue troubleshooting.
If you receive a message stating that some fonts were in use, simply restart your computer and follow steps 1 ‑ 4 again.
Once you have rebooted or logged back in, open your report in TOTAL. If your report still isn't displaying correctly, choose the Screen size tab at the top of the page to continue troubleshooting.
Depending on your preferences and the size of your monitor, you can choose a higher resolution. It's a good idea to experiment with different settings to find what's right for you.
If your report still isn't displaying correctly, choose the Replace fonts tab at the top of the page to continue troubleshooting.
If you receive a message stating that some fonts were in use, simply restart your computer and follow steps 1 ‑ 4 again.