Resolving error messages when logging in to the new

With the recent changes to, you may encounter an error message when attempting to log in to  This document explains how to resolve that error message.

Document 5028  |  Last updated:  02/27/2015 ACN

With the recent update to our InterFlood flood map service, you may find that you receive an error message when attempting to log in to This is due to a change that we made with how we handle “cookies”

To resolve this issue, simply click here to automatically clear your InterFlood cookies. This page opens in a new window, and redirects you to the log in page. After opening the page, you're able to log in normally, using your a la mode username and password.

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