Titan Photos FAQ

What is Titan Photos?

Titan Photos is a new feature of Titan Drive that stores and organizes your photos in the cloud. This service lets you access your photos across devices in both TOTAL and Titan Reports.

Additionally, Titan Photos applies advanced image analytics to your photos to enable new time saving features when writing a report — including automatic captioning based on image content.

When is Titan Photos available?

We're rolling Titan Photos out in phases. All Titan Drive users will have access to Titan Photos over the course of several months.

How do I get Titan Photos?

Titan Photos is a feature of Titan Drive. One Titan Drive seat is included in the Elite bundle, and additional seats are purchased separately. Each user must have their own Titan Drive seat.

Click here for answers to common questions about Titan Seats.

How do I access Titan Photos?

Titan Photos is integrated in both TOTAL and Titan Reports:

TOTAL

TOTAL's integration leverages your existing QuickPix Database to view, manage, and use your photos.

Titan Reports

In Titan Reports we've added a new Photos PowerView for you to manage your photos while working in a report.

Does Titan Photos work with TOTAL for Mobile?

TOTAL for Mobile doesn't have direct integration yet. But, photos captured in TOTAL for Mobile are automatically uploaded to Titan Photos when you sync your report with TOTAL.

Direct integration with TOTAL for Mobile is planned and will be announced in the future.

Am I required to upload my images to Titan Photos?

No. Uploading your photos to Titan Photos is optional. However, you are required to upload your photos if you want to use the image analytics features inside Titan Photos.

Who has access to my Titan Photos?

We prioritize the security and privacy of your images. Access to your photos is strictly limited to users registered under your customer number with an assigned Titan Drive seat. We do not share these images with third-parties.

It's important to note that we do reserve the right to access your images for the purpose of providing technical support or enhancing our services as defined in our EULA.

How do I know my photos and data are secure?

Titan Photos operates in its own dedicated cloud instance with access managed exclusively by a la mode. We do not share the address or other identifying information of your images with other business units within CoreLogic. Access via Titan Reports and the Titan Photos tab is limited to customers within the same account possessing a valid seat license and login credentials. Meanwhile, access via the desktop application is facilitated through its local database and valid account licensing and credentials.

Our system ensures that only authorized a la mode team members can access photos and related data in performance of their technical support duties. Access to the images and related data by third parties is restricted and governed by the Information Rights section in our EULA.

How do I control the image analytics features in Titan Photos?

The image analytics features are optional and can be controlled in settings.

What are the image tags in Titan Photos?

Image tags are descriptive labels assigned to your images by Titan Photos based on the content of your images. Titan Photos uses the latest machine learning to analyze each image for content most common in the appraisal industry and applies terms to match. These tags can then be used to automatically label your report photos, provide efficient searching of your photos database, and check for potential mismatches between the content of a photo and its label in a report.