Sign as a different user

To sign a report with a signature other than your own, a separate TOTAL user must be created.  Follow the instructions in the Create User Accounts section of this user's guide to create a new user, then click here for instructions on setting up their signature.

Once you've created and configured the new user and signature, simply select the appropriate user from the Select or Create TOTAL User screen when opening TOTAL.  If you do not see the Select or create TOTAL User screen, if TOTAL is already open, or if you're already in a report, follow the instructions below to sign as a different user using a graphical signature, or click here to jump to the instructions on signing a report securely with eSign using another user's signature.

To sign a report with another user's graphical signature:

  1. With the report you want to sign open, click the drop-down arrow beside the sign icon.
  2. Select Non‑securely with my graphical signature.

  3. In the window that appears, select the appropriate user from the drop-down menu at the top and indicate whether you want to sign as the appraiser or supervisor.

  4. If the user has more than one license and signature, select the license and signature you wish to use from the list.
  5. Once you've selected the user, how you want to apply the signature, and which license to use (if necessary), click Sign.

  6. Enter the password for the user whose signature you're using and click Continue.

That's it!  The report is now signed with the user's signature that you selected.

To sign the report securely with eSign with another user's signature:

  1. Save your report (if necessary), then click on the User icon.  It's on the upper right, just to the left of your Dashboard.  Then click Switch User.

    Switch User

  2. At the top of the User Management section, the Current user is displayed.  Locate the user you wish to sign as from the list below and click to highlight it (A).

    Switch User

  3. Enter the user's Password below the list of users (B).
  4. Click Select (C) to log in as that user.  The user you selected is now listed as the Current user.

    User Management


    You must know the user's password to log in and sign a report with their graphical signature.  Likewise, you must also know the user's a la mode username and password to sign a report with the user's secure signature.

  5. Click Save & Close to save your changes.

That's it!  You're now logged in under the username you selected.  Proceed to sign the report as normal, or click here for instructions on signing reports securely.