Adding additional TOTAL users

To add an additional TOTAL User, you need at least one additional user license to assign to their a la mode user profile. An additional user license is designed specifically for any additional employees that need to use TOTAL and are not on a server set up.

An a la mode software license is like a driver's license. You can use TOTAL on as many computers as you want — as long as you're only using one computer at a time, and you're the only person using it.

If someone else wants to use your car, they can only drive it if they have their own driver's license. Similarly, if someone else wants to use your a la mode software, they need their own software license.

New a la mode users

To assign a TOTAL license to an employee without a current a la mode user profile, you first need to create a new a la mode user profile. Follow the instructions below to create a new user profile, and then continue with the instructions in the Current a la mode users section below to assign a TOTAL license.

  1. Go to https://titanappraisal.com/ and log in with your admin account.
  2. Click the username on the upper right and select Users and Accounts.

  3. Click Add User at the top of the All Users panel on the left.

  4. In the window that appears, select [Create New Contact Record] and click Next.

  5. Select the User Role for this user from the drop-down menu. Then, type their First Name and Last Name, and click Next.

  6. Enter the email address for this user in the a la mode User Login field, check the box next to Generate and email a one‑time password, and click Create.

  7. When you click Create, an email is sent to the email address you entered for the a la mode User Login with a link to reset their password. The Create New User window closes, and the new user is now available in the All Users panel on the left.

Once you create a user profile, or if a user profile already exists, continue with the instructions below to assign a TOTAL license to their user profile.

Current a la mode users

  1. Go to https://titanappraisal.com/ and log in with your admin account.
  2. Click the username on the upper right and select Users and Accounts.

  3. Select the user profile where you want to assign the TOTAL License from the list of All Users on the left.
  4. In the Product Activation section, click the toggle switch next to TOTAL to assign a TOTAL license to this user. Once it's assigned, the toggle switch color changes to green.

    The number of TOTAL licenses is displayed to the right of the toggle switch. If no licenses are available, click Purchase to log in to your a la mode account where you can purchase additional licenses. After the purchase is made, refresh the Users and Accounts screen to update the number of licenses.

Once a TOTAL license is assigned, that user can download and install TOTAL by logging in to their account using their a la mode credentials. If the user already has TOTAL installed under a different user click here for instructions on reregistering TOTAL with their new credentials.