a la mode - Support Docs


Minimum system requirements for a la mode desktop software.

This document outlines the minimum system requirements to run a la mode software on your computer.

Document 6002  ¦  Last updated: 07/10/2015 ACN

a la mode’s products are designed to run on Windows (either 32-bit or 64-bit versions).  As such, your PC needs to meet the requirements laid out by Microsoft for the version of Windows that you’re using.  However, as with any software, the more it exceeds the minimum requirements, the better your experience will be. 

NOTE:

We do not support running our software over terminal services, or any other remote desktop service.  If you’re unsure if you’re using terminal services, please contact a local technician.

Additionally, due to an issue in Microsoft's SQL Server, you are unable to install TOTAL or WinTOTAL Aurora on a server that is also being used as a domain controller.  For more information on this issue, click here.

Beyond the official requirements to run Windows, one thing to keep in mind when purchasing a new PC or upgrading your existing hardware is hard drive space.  You’ll need to make sure you have enough to install the programs you need to work and store your reports, too.  When it comes to storage space (like all computer specs.), more is always better.

Here are some details about our products that will help you choose a PC with an appropriate amount of storage:

Program size on disk:

  • TOTAL: 750MB (750MB + 400MB if installed on a server)
  • WinTOTAL Aurora: 1GB (server and standalone)
  • TOTAL Sketch: 200MB
  • TOTAL Connect: 220MB
  • *MB = Megabyte, GB = Gigabyte

The above sizes don't include the size of the install file, which can be around the same size as the program itself.  Keep this in mind if you're downloading the install files on a slow or limited Internet connection.

Report file sizes:
Since appraisal files continue to grow, we recommend that you have at least 10MB of storage space available per report that you complete.

Use this to estimate the amount of storage you need by multiplying this value with the number of reports you complete in a year, then multiple that value by two (WinTOTAL and TOTAL keep a local backup of every file on disk) to determine your annual ongoing storage needs.


Choose a supported version of Windows below to view Microsoft's official minimum system requirements.  If you're unsure which version of Windows you use, click here for a Microsoft support page that will tell you.

Windows Vista
Windows 7
Windows 8/8.1/10

In addition to Microsoft's requirements above, we also require that your PC has the latest service pack for Windows installed.  Click here for more information on which service packs are currently available, and for a chance to update your Windows install.