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General Information

  • Can't find what you're looking for?
  •   Email
  •   Support Request
  • How to rename and replace your alaRedun.ini
  • Cotality FAQ
  • Migrating TOTAL to a new PC using the Move Tool
  • How to use Quick Assist
  • Feedback.alamode.com FAQ
  • Appraiser's guide to using the BAC Desktop Appraisal form
  • Submitting Files to Tech Support via My Support
  • Problems that cannot be readily reproduced
  • Fannie Mae and Freddie Mac COVID-19 temporary appraisal flexibilities explained
  • Options for working remotely
  • Windows ends support for older operating systems
  • Minimum and suggested system requirements for a la mode desktop software
  • Configuring your security software
  • Creating, resetting, and protecting your a la mode password
  • Getting Updates
  • Titan Reports FAQ
  • Titan Drive FAQ
  • Titan Office FAQ
  • SmartExchange FAQ
  • New 1004 Hybrid and 1004 Desktop appraisal forms FAQ
  • 1004MC FAQ
  • Common questions about the sale of a la mode
  • Appraiser Resources
  • WinTOTAL Aurora is not supported on Windows 10
  • Creating a screenshot
  • Troubleshooting PDF issues
  • Metro-West FAQ
  • Scheduling a Product Coach
  • Microsoft is ending support for Bing Maps in old versions of Internet Explorer
  • End of support for WinTOTAL Aurora and TOTAL on Windows XP, Windows Vista, and Server 2003
  • Repairing Microsoft .NET Framework
  • Contacting Mercury Network Client Relations for any issues with Mercury Network or VMP XSite.
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