Side-loading TOTAL for Mobile onto your Android device

If you're unable to install TOTAL for Mobile or WinTOTAL for Mobile onto your Android device, this document will walk you through installing the software without the Google Play Store.

Document 8001  |  Last updated:  02/15/2017 ACN

If you're unable to download TOTAL for Mobile from the Google Play Store, you can "side‑load" the app directly from our website. However, Android™ devices don't come with this function enabled automatically for security reasons, and must be specifically enabled by the user.

Side‑loading applications from unknown sources is a security risk. While apps from a la mode are safe to install, if you install a malicious application it could hijack your data and share it with untrustworthy people. To mitigate this possibility, please follow this doc to the end, as we tell you how to turn off side‑loading once you've installed TOTAL for Mobile.

While we can provide general instructions for most Android devices, there's an ever‑expanding variety of Android devices available for purchase, and we're unable to provide instructions for all of them. If you're not sure how to proceed, or the instructions don't match your device, please consult with the manufacturer of your device or your service provider for further assistance.

Enabling side-loading

  1. Open the Settings menu on your device.

    Android Settings Icon

  2. Scroll down to the Personal section and select Security.

    Device Admin Heading

  3. Check the Unknown sources option under the Device Administration section.

    Unknown Sources & Verify Apps

    After checking Unknown sources, you'll be prompted with a security warning. Read the warning, and if you still wish to continue tap OK.

Installing TOTAL for Mobile

  1. On your Android device, open the internet browser and go to If you're prompted to confirm download of the file, tap OK.


  2. Now, pull down the Notification Shade and you'll see TOTAL.apk being downloaded. Once the download completes, tap the downloaded file.

    Notification Shade

  3. After you've opened the downloaded TOTAL.apk, you'll get a screen verifying that you want to install the app. Simply tap Install in the bottom right.


    You may get prompted once more about harmful apps. Simply tap Accept and TOTAL for Mobile will continue installing.
  4. After the app installs, tap Done in the bottom left.

Now, we now need to disable the side‑loading feature. Return to the top of the page and follow the Enabling side‑loading instructions again to uncheck the Unknown sources setting.

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