XSellerate Discontinuation FAQ

This document answers some of the most frequently asked questions about XSellerate being discontinued.

Document 7200  |  Last updated:  05/09/2024 MJY


Why is XSellerate being discontinued?

As we continue to enhance our products to better serve appraisers, we also look at products that aren't providing enough value to carry them forward. In an effort to spend our time wisely and help the most appraisers succeed, we've decided to discontinue XSellerate. This decision was based on multiple factors, including the very low (and declining) number of XSellerate users, the availability of much better options, and our need to be laser‑focused as we work on large projects affecting all appraisers, like UAD updates.


What does the XSellerate discontinuation mean for me?

In the near future, you'll no longer have access to XSellerate. For most of our customers, this means access will be discontinued on your contract renewal date. A small number of customers with renewal dates between 04/01/2024 and 08/08/2024 will have a different discontinuation date — which we'll address specifically in an email.


Do you have recommendations for XSellerate alternatives?

We've done some research and there are a number of email marketing tools available. We suggest looking into Sender or Mailchimp for free options. Search for "email marketing tools" in any search engine for a comprehensive list of tools available.


How do I export my contacts from XSellerate?

Click here for step‑by‑step instructions on how to export contacts.


What if I have more questions about XSellerate?

If you have questions not covered here, please call us at 800‑252‑6633.



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