Appraiser Standard XSite FAQ

This FAQ answers the most frequently asked questions regarding the discontinuation of the Standard level Appraiser XSites.

Document 7049  ¦  Last updated:  09/12/2016 KMG


Question:

What are the benefits of the Enterprise XSite?

Answer:

Your Enterprise XSite includes an entire suite of new features that help distinguish your online presence and increase traffic (and leads!) to your website.  You can now choose a mobile‑friendly theme that displays beautifully on any device, add a logo and profile image to your home page, create custom fee tables, and stay in touch with all of your clients and potential clients automatically with XSellerate.  (Learn more about XSellerate here.)

For a full list of Enterprise features, click here.


Question:

What are the differences between what I have now and Enterprise level XSites?

Answer:

You can check out all the differences here.


Question:

Can I see some examples?

Answer:

Here are examples of our seven new, mobile‑friendly layouts.  Each of these layouts can be personalized with your own images and colors to suit your style and needs.


Question:

Do I have to choose a mobile‑friendly theme?

Answer:

Of course not!  If you love the look of your classic XSite, you can keep your theme.  You can change to a mobile‑friendly website at any time if you choose.


Question:

When will my XSite go offline?

Answer:

If you choose to not upgrade to an Enterprise XSite before your Standard XSite expires at your next renewal, your XSite will go offline at that time.


Question:

What happens to my CertMail if I don't upgrade?

Answer:

If you choose not to upgrade to an Enterprise XSite at your next renewal, you will lose your CertMail.


Question:

What happens to my domain if I don't upgrade?

Answer:

As we've always promised, your domain with us is included in the price of your site and is 100% yours to own.  To maintain an online presence, you'll need to transfer your domain to another website provider.  This will require managing the domain, as well as paying the annual renewal fees, yourself.

Click here for instructions on transferring your domain.  If you choose not to transfer your domain, it will eventually expire and become available for purchase.


Question:

Why do I have to upgrade to an Enterprise level XSite?

Answer:

To simplify your choices, we're discontinuing the Standard level XSite and moving to a single level with more features to help you get your piece of this non‑lender pie.

You've been getting the website for free when you renewed your TOTAL Connect Pro subscription, but TOTAL Connect Pro is paid delivery plugins to AMCs and lenders.  Your XSite helps you generate non‑lender business, which generally pays more with fewer steps.  They're unrelated, yet they've been bundled together, and you've asked for the freedom to choose one or the other, or even both.  So, we're unbundling the XSite from plugins.

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