Moving your contacts database to another computer
This document shows you how to export your contacts database from an existing installation of TOTAL, and then import your contacts database on another computer.
Document 6508 | Last updated: 03/18/2022 MJY
To complete the steps in this document, you need a way to move files between computers — such as a USB flash drive or an external hard drive. Once you have your removable storage device ready, follow the instructions below to move your contacts from one computer to another.
Once the export process is complete, close the Tech Support Assistant, disconnect the removable storage device, and connect it to the computer where you want to import your contacts database. Then, continue with the instructions below.
That's it! When the import process is complete, click OK on the confirmation message, and close the Tech Support Assistant. Then, open TOTAL and go to the Contacts PowerView to access your contacts in TOTAL.