IMPORTANT: We're releasing a required update that you need to prepare for now.
This document explains how to get your computer ready for a required update coming soon to TOTAL.
Document 6036 | Last updated: 02/28/2019 RR2
We're upgrading our security infrastructure to make sure your data remains safe and secure. These changes are coming in a required TOTAL update in March. But, if you're using Windows 7 or Windows 8.1, you need to be on .NET ("dot net") version 4.5 or higher before you can get the required TOTAL update.
If you're using Windows 10, you don't need to take any action. Windows 10 installs updates to .NET automatically.
The changes we're making to TOTAL primarily affect online features. So, if you're unable to install the required update, you'll lose access to services like mapping and delivery. To avoid service interruptions, make sure you have .NET version 4.5 or higher no later than February 28th.
To be clear, you don't need to get Windows 10 for this. You simply need to install the Windows updates for your existing version of Windows.
First, open the a la mode Tech Support Assistant to see what version of .NET you're using. To do this:
You can also access the Tech Support Assistant by clicking Start [All] Programs TOTAL Tech Support Assistant
Again, when it comes to your data, security is the most important thing. That's why it’s important that you prepare before the February 28th deadline. If you have questions, call us at 1‑800‑ALAMODE.