Map Wizard getting stuck at "Contacting an a la mode Map Server"

This document helps resolve an issue with the Map Wizard getting stuck at Contacting an a la mode Map Server.

Document 6020  |  Last updated:  06/02/2022 MJY

Due to a recent change, the Map Wizard is unable to contact our servers if you are behind on updates.

To correct this issue, simply download the latest updates for TOTAL:

  1. First, save any reports you are working on.
  2. Now, click Help and choose Check for Updates.

That's it!  Once the updates have been installed, you're able to download maps again.

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