Plugins don't appear in WinTOTAL after installing TOTAL Connect
This document explains how to correct an issue where the list of plugins doesn't appear the first time you try to deliver a report in WinTOTAL after installing TOTAL Connect.
Document 5118 | Last updated: 02/15/2017 KMG
When new software is installed on a computer, sometimes a few of the necessary files aren't created until the software is launched for the first time. If you're trying to deliver a report in WinTOTAL after installing TOTAL Connect, and the list of delivery plugins appears to be empty, follow the instructions below to correct the issue:
That's it! Once you allow TOTAL Connect to initialze, simply open your report, and the list of delivery plugins is now available in the drop‑down menu.