Uninstalling WinTOTAL Aurora
This document explains how to uninstall WinTOTAL Aurora.
Document 5062 | Last updated: 03/04/2020 MJY
To uninstall WinTOTAL Aurora from your computer, there are a few main components to remove from your PC. But, the exact steps vary depending on your installation type.
Before getting started, make sure you've saved all of your work and closed out of any open programs — including WinTOTAL and the Appraisal Desktop. Then, check your system tray to see if the a la mode assistant is still running. If you see it, right‑click the a la mode Assistant icon ( 
), and select Exit.
a la mode technologies, llc. is not responsible for any loss of data that might occur by following these directions. Back up your files first! Click here for more information on backing up and restoring WinTOTAL data.
Once you've closed out of everything and exited the a la mode assistant, you're ready to uninstall WinTOTAL. Click the button below that corresponds to your installation type, and follow the instructions in each tab to completely remove WinTOTAL Aurora and its related components from you computer.
Standalone Instructions:
To uninstall WinTOTAL Aurora from a standalone computer, there are 3 main components to remove from your PC: Microsoft SQL Server, PDF‑XChange, and WinTOTAL's configuration files and folders. The instructions below are broken up into 3 tabs that contain the steps for removing each component and any related files or software.
Remove Microsoft SQL Server
Follow the instructions below to remove the version of Microsoft SQL Server that was included with your WinTOTAL Aurora installation:
- Press Windows key + R on your keyboard to launch a Run prompt.
- Now, in the Open: field, type services.msc and click OK.
- Scroll through the list of services to find SQL Server (ALAMODE). Then, right‑click it and choose Stop. Once the service has stopped, close the Services window and any other windows that remain open.
- Press Windows key + R on your keyboard to launch another Run prompt, type control appwiz.cpl in the Open: field, and click OK.
- Locate Microsoft SQL Server 2005 in your list of programs. Select it, and and click Uninstall.
In rare instances, a newer version of SQL may have been installed on your computer. If you see Microsoft SQL Server 2008 in your list of programs instead of the 2005 version, do not uninstall it. Please contact our support department for assistance with removing SQL Server 2008 from your PC. - Select the ALAMODE: Database Engine instance in the top section, check the box next to Workstation Components below, and click Next.
- When the uninstall process is done, click Finish to exit.
- Once SQL Server 2005 is uninstalled, select each of the following SQL instances individually, and click Uninstall to remove each instance:
- Microsoft SQL Server Native Client
- Microsoft SQL Server Setup Support Files
- Microsoft SQL Server VSS Writer
While uninstalling the items above, if you receive an error stating it has already been uninstalled. Simply click OK and continue with the next one in the list until all three are removed.
When you're finished uninstalling SQL, continue with the instructions in the PDF‑XChange tab at the top to remove the PDF‑XChange printer driver and software that was included with your WinTOTAL Aurora installation.
Remove the PDF‑XChange printer driver
Follow the instructions below to remove the PDF‑XChange printer driver that was included with your WinTOTAL Aurora installation:
- Press Windows key + R on your keyboard to launch a Run prompt.
- Type control printers in the Open: field, and click OK.
- Locate PDF‑XChange 3.0 in your list of printer drivers, right‑click it, and select Remove Device.
If you don't see PDF‑XChange 3.0 in your list of printer drivers, skip to the next section to remove the PDF‑XChange software.
- Press the DEL key on your keyboard and confirm that you want to delete the printer. When it's finished, close any windows that remain open.
Remove the PDF‑XChange software
Follow the instructions below to remove the PDF‑XChange software that was included with your WinTOTAL Aurora installation:
- Press Windows key + R on your keyboard to launch a Run prompt
- Type control appwiz.cpl in the Open: field, and click OK.
- Locate PDF‑XChange in your list of programs. Select it, and click Uninstall.
- When the program is finished uninstalling, you're prompted to reboot. Click OK to reboot your computer.
When you're finished uninstalling the PDF‑XChange printer driver and software, continue with the instructions in the WinTOTAL tab at the top to remove WinTOTAL's configuration files and folders from your computer.
Remove WinTOTAL's configuration files and folders
Follow the instructions below to completely remove WinTOTAL's configuration files and folders from your computer:
Before deleting anything, make sure you've backed up your reports and settings! Click here for more information on backing up and restoring WinTOTAL data.
- Press Windows key + E on your keyboard to launch Windows Explorer, and browse to your C:\ drive.
- In the search bar on the upper right, type alamode.ini, and press Enter.
- When the search is complete, select each instance of the file, press the Delete key on your keyboard, and confirm that you want to delete the file(s).
- Repeat steps 2 and 3 to search for any instance of mercurywt.ini and alaredun.ini, and delete those as well.
- Now, browse to C:\
Program Files\ , and delete the WinTOTAL and Sched folders. If you're using a 64‑bit version of Windows, browse to C:\a la mode Program Files (x86)\ instead.a la mode - Next, browse to C:\a la mode and delete the WinTOTAL folder. If you upgraded from Athena, you'll need to delete C:\Win2000 instead.
- Close any windows that remain open. Then, go to Start, [All] Programs, right‑click the WinTOTAL folder, and choose Delete. If you have any WinTOTAL shortcuts on your Desktop, or in your Windows taskbar, right‑click and delete (or unpin) those as well.
- Lastly, go to http://www.alamode.com/
tech/ to download and run our Aurora cleanup utility.files/ auroraclean.bat
That's it! Once the Aurora cleanup utility finishes removing the remaining files from your computer, WinTOTAL Aurora has been completely removed from your computer.
Server Instructions:
To uninstall WinTOTAL Aurora from a server, there are 3 main components to remove from your PC: Microsoft SQL Server, PDF‑XChange, and WinTOTAL's configuration files and folders. The instructions below are broken up into 3 tabs that contain the steps for removing each component and any related files or software.
Remove Microsoft SQL Server
Follow the instructions below to remove the version of Microsoft SQL Server that was included with your WinTOTAL Aurora installation:
- Press Windows key + R on your keyboard to launch a Run prompt.
- Now, in the Open: field, type services.msc and click OK.
- Scroll through the list of services to find SQL Server (ALAMODE). Then, right‑click it and choose Stop. Once the service has stopped, close the Services window and any other windows that remain open.
- Press Windows key + R on your keyboard to launch another Run prompt, type control appwiz.cpl in the Open: field, and click OK.
- Locate Microsoft SQL Server 2005 in your list of programs. Select it, and and click Uninstall.
In rare instances, a newer version of SQL may have been installed on your computer. If you see Microsoft SQL Server 2008 in your list of programs instead of the 2005 version, do not uninstall it. Please contact our support department for assistance with removing SQL Server 2008 from your PC.
- Select the ALAMODE: Database Engine instance in the top section, check the box next to Workstation Components below, and click Next.
- When the uninstall process is done, click Finish to exit.
When you're finished uninstalling SQL, continue with the instructions in the PDF‑XChange tab at the top to remove the PDF‑XChange printer driver and software that was included with your WinTOTAL Aurora installation.
Remove the PDF‑XChange printer driver
Follow the instructions below to remove the PDF‑XChange printer driver that was included with your WinTOTAL Aurora installation:
- Press Windows key + R on your keyboard to launch a Run prompt.
- Type control printers in the Open: field, and click OK.
- Locate PDF‑XChange 3.0 in your list of printer drivers, right‑click it, and select Remove Device.
If you don't see PDF‑XChange 3.0 in your list of printer drivers, skip to the next section to remove the PDF‑XChange software.
- Press the DEL key on your keyboard and confirm that you want to delete the printer. When it's finished, close any windows that remain open.
Remove the PDF‑XChange software
Follow the instructions below to remove the PDF‑XChange software that was included with your WinTOTAL Aurora installation:
- Press Windows key + R on your keyboard to launch a Run prompt
- Type control appwiz.cpl in the Open: field, and click OK.
- Locate PDF‑XChange in your list of programs. Select it, and click Uninstall.
- When the program is finished uninstalling, you're prompted to reboot. Click OK to reboot your computer.
When you're finished uninstalling the PDF‑XChange printer driver and software, continue with the instructions in the WinTOTAL tab at the top to remove WinTOTAL's configuration files and folders from your computer.
Remove WinTOTAL's configuration files and folders
Follow the instructions below to completely remove WinTOTAL's configuration files and folders from your computer:
Before deleting anything, make sure you've backed up your reports and settings! Click here for more information on backing up and restoring WinTOTAL data.
- Press Windows key + E on your keyboard to launch Windows Explorer, and browse to your C:\ drive.
- In the search bar on the upper right, type alamode.ini, and press Enter.
- When the search is complete, select each instance of the file, press the Delete key on your keyboard, and confirm that you want to delete the file(s).
- Repeat steps 2 and 3 to search for any instance of mercurywt.ini and alaredun.ini, and delete those as well.
- Now, browse to C:\
Program Files\ , and delete the WinTOTAL and Sched folders. If you're using a 64‑bit version of Windows, browse to C:\a la mode Program Files (x86)\ instead.a la mode - Next, browse to C:\a la mode and delete the WinTOTAL folder. If you upgraded from Athena, you'll need to delete C:\Win2000 instead.
- Close any windows that remain open. Then, go to Start, [All] Programs, right‑click the WinTOTAL folder, and choose Delete. If you have any WinTOTAL shortcuts on your Desktop, or in your Windows taskbar, right‑click and delete (or unpin) those as well.
- Lastly, go to http://www.alamode.com/
tech/ to download and run our Aurora cleanup utility.files/ auroraclean.bat
That's it! Once the Aurora cleanup utility finishes removing the remaining files from your computer, WinTOTAL Aurora has been completely removed from your computer.
Workstation Instructions:
To uninstall WinTOTAL Aurora from a workstation, there are 2 main components to remove from your PC: PDF‑XChange and WinTOTAL's configuration files and folders. The instructions below are divided into 2 tabs that contain the steps for removing each component and any related files or software.
Remove the PDF‑XChange printer driver
Follow the instructions below to remove the PDF‑XChange printer driver that was included with your WinTOTAL Aurora installation:
- Press Windows key + R on your keyboard to launch a Run prompt.
- Type control printers in the Open: field, and click OK.
- Locate PDF‑XChange 3.0 in your list of printer drivers, right‑click it, and select Remove Device.
If you don't see PDF‑XChange 3.0 in your list of printer drivers, skip to the next section to remove the PDF‑XChange software.
- Press the DEL key on your keyboard and confirm that you want to delete the printer. When it's finished, close any windows that remain open.
Remove the PDF‑XChange software
Follow the instructions below to remove the PDF‑XChange software that was included with your WinTOTAL Aurora installation:
- Press Windows key + R on your keyboard to launch a Run prompt
- Type control appwiz.cpl in the Open: field, and click OK.
- Locate PDF‑XChange in your list of programs. Select it, and click Uninstall.
- When the program is finished uninstalling, you're prompted to reboot. Click OK to reboot your computer.
When you're finished uninstalling the PDF‑XChange printer driver and software, continue with the instructions in the WinTOTAL tab at the top to remove WinTOTAL's configuration files and folders from your computer.
Remove WinTOTAL's configuration files and folders
Follow the instructions below to completely remove WinTOTAL's configuration files and folders from your computer:
Before deleting anything, make sure you've backed up your reports and settings! Click here for more information on backing up and restoring WinTOTAL data.
- Press Windows key + E on your keyboard to launch Windows Explorer, and browse to your C:\ drive.
- In the search bar on the upper right, type alamode.ini, and press Enter.
- When the search is complete, select each instance of the file, press the Delete key on your keyboard, and confirm that you want to delete the file(s).
- Repeat steps 2 and 3 to search for any instance of mercurywt.ini and alaredun.ini, and delete those as well.
- Now, browse to C:\
Program Files\ , and delete the WinTOTAL and Sched folders. If you're using a 64‑bit version of Windows, browse to C:\a la mode Program Files (x86)\ instead.a la mode - Close any windows that remain open. Then, go to Start, [All] Programs, right‑click the WinTOTAL folder, and choose Delete. If you have any WinTOTAL shortcuts on your Desktop, or in your Windows taskbar, right‑click and delete (or unpin) those as well.
- Lastly, go to http://www.alamode.com/
tech/ to download and run our Aurora cleanup utility.files/ auroraclean.bat
That's it! Once the Aurora cleanup utility finishes removing the remaining files from your computer, WinTOTAL Aurora has been completely removed from your computer.
