Images aren't loaded into the images folder after being imported from QuickPix.
For now, this is just a temporary "workaround." We're working on an update to the software that will solve this problem entirely. Until then, these instructions will help.
Last updated: 01/26/2014 MJY
This issue only occurs when the images and thumbnail paths are set to the same location in TOTAL's Configuration Settings. When importing images with the QuickPix importer, the image is added to the folder correctly, but is subsequently deleted when the thumbnail of the image is generated to the same location.
To correct this issue, simply edit the data path for thumbnails folder:
If you don't have a Thumbs folder inside of the Database folder, make sure that the Database folder is selected, click Make New Folder on the lower left, type Thumbs for the folder name, and press Enter.
That's it! Once you have updated the data path for your thumbnails, import your images using QuickPix Importer again. TOTAL is now able to save your images to the correct location without them being overwritten by the thumbnails.
Complete the form below and click Submit to receive a notification when this issue is resolved in an update.