A message appears saying an unexpected error occurred while trying to save report "." when closing a report.
For now, this is just a temporary "workaround." We're working on an update to the software that will solve this problem entirely. Until then, these instructions will help.
Last updated: 12/15/2016 MJY
On rare occasions, you'll encounter a message that says, "an unexpected error has occurred while trying to save the report" when closing a report while two or more reports are open at once.
This is usually caused by a process getting hung up in the background of your computer.
Now you can open, save, and close your reports normally.
Complete the form below and click Submit to receive a notification when this issue is resolved in an update.