TrueTracts FAQ

Who makes TrueTracts?

TrueTracts is a TrueFootage market analysis product that helps appraisers comply with the Fannie Mae and Freddie Mac required monthly marketing analysis and time adjustments, and provides support for each in the appraisal report.

How does TrueTracts work?

Please see the TrueTracts website. They have several recorded trainings, descriptions, and an FAQ linked at the bottom of the page.

When is TrueTracts available?

TrueTracts and the TOTAL integration is available starting Tuesday, Feb 4.

If I buy the TrueTracts integration for TOTAL, do I access TrueTracts in TOTAL?

No, TrueTracts is launched and used independently (outside of TOTAL). Once you're finished in TrueTracts you export the data as a TCDX file and then import it into TOTAL.

Is my MLS covered?

Some MLS providers are currently supported, with more coming soon. Check out the full list on the TrueTracts website.

How much does TrueTracts cost?

For the first few months after release, Truetracts is provided by TrueFootage free of charge. The integration with TOTAL comes with a 25 report/30‑day trial. Please do not sign up for the trial in the TOTAL Store until you have access to TrueTracts.

How do I sign up?

First, sign up for a TrueTracts account on the TrueFootage website.

Once you've verified your account and determine that you can use TrueTracts, get your 25 report/30‑day trial of the TrueTracts integration in the TOTAL Store.

How do I get support for TrueTracts?

TrueFootage makes TrueTracts, so please contact TrueFootage for support.

Check out their FAQ, or email their tech support directly: truetracts.support@truefootage.tech.