Feedback.alamode.com FAQ

What is the purpose of Feedback.alamode.com?

Feedback.alamode.com provides an accessible platform where our customers can provide feedback, ideas, suggestions, and feature requests for a la mode products, interact with other appraisers and industry members via comments, and vote on what you want to see the most.

Why are we using Feedback.alamode.com to collect feature requests and suggestions?

Our goal with Feedback.alamode.com is to get feedback and suggestions directly from our customers straight to our development team. This reduces the possibility of miscommunication, and provides a way for our teams to share the progress of these features and suggestions as we work on them.

How do I use Feedback.alamode.com?

Go to Feedback.alamode.com and click Log in on the upper right to log in with your a la mode account credentials. Once you're logged in, click a product to browse existing submissions, or use the search bar to search submissions and see if your feedback already exists. If it does, upvote it and/or leave a comment to provide additional information or insight.

If you're unable to find existing feedback, click the product that relates to your idea or reqeuest if you haven't already. Then, use the form on the right side of the page to enter a short summary in the Title field, describe your feedback fully in the Details section, and click Submit.

What happens when I submit a suggestion or feature request?

Your submission to Feedback.alamode.com is posted to the a la mode feedback public forum where it is commented on and upvoted by other appraisers and industry members. Our teams read every comment and watch the upvote counts to help plan for future releases.

What do I do if someone already submitted my idea?

You can add your "vote" for this request on Feedback.alamode.com by clicking the up arrow (  ) to the left of the suggestion. You can also click the comment icon (  ) to view existing comments, or add your own comments to describe anything additional you'd like us to know about the request.

What do I do if I encounter a problem or I have a question?

Have a question about the Feedback.alamode.com site? Click the chat icon (  ) on the lower right of your screen to talk to a chat support representative or request a call back. For technical assistance please contact us at 1‑800‑ALAMODE.