Updating your username and password in a la mode products
This document explains how to update the password in any products that access a la mode services.
Document 1006 | Last updated: 08/15/2022 MC7
Your a la mode username and password controls your access to any a la mode product you own. If you change your password or forget it and need to reset it, you will need to update any other accounts or products that access your a la mode services using those credentials.
Follow the steps below to update the password for your a la mode account in each product you own. Skip any section that reflects a product you do not own, but DO NOT skip a section for a product you own.
Click a button below to jump to a specific product:
TOTAL uses your a la mode login to connect to your account to access InterFlood flood maps, Titan Drive, and any available TOTAL Sketch Pro Licenses. If you haven't purchased flood maps, Titan Drive, or a TOTAL Sketch Pro license, there's nothing else you need to update in TOTAL. Click here to jump to the next section. Otherwise, follow the instructions below to update your login information for these products:
If your TOTAL User isn't linked to your a la mode account, a red notification badge ( ) appears on the User Profile icon in TOTAL.
Updating your login information in TOTAL updates Titan Drive's automatic backup settings only. Click here to jump to the Titan Drive section below for instructions on updating your login information for the scheduled backup.
If you use delivery plugins to deliver reports from TOTAL, continue with the instructions in the next section to update your TOTAL Connect login information.
Follow the instructions below to update your login information in TOTAL Connect:
If TOTAL Connect was configured to automatically log you in, click OK on the login error message, enter your updated login information, and then click OK again.