Information to read prior to purchasing a new computer
This document has some helpful tips for using our products on a new computer.
Document 1001 | Last updated: 10/15/2019 BAC
It's important to select a computer that works just as hard as you do. If you're looking for our minimum and suggested system requirements, click here. For general information about what to keep in mind when purchasing a new computer, keep reading!
Our software runs on Windows 7 (Service Pack 1), Windows 8.1, and Windows 10. Older versions of Windows — such as Windows 95, 98, 2000, XP, and Vista — are no longer supported by Microsoft, and haven't been updated to support the newest technology. As a result, they're not capable of running any of our current desktop software. Click here to read more about our operating system requirements.
It's also important to mention that while our software runs on Windows 7, Microsoft recently ended support for it. Its limitations will eventually force us to introduce features, upgrades, or security updates that are incompatible. We strongly recommend using a modern version of Windows to avoid any potential issues.
Additionally, a la mode's desktop software won't run on Windows 8 RT, as seen in Microsoft's line of Surface tablets. However, the Surface Pro series offers a full version of Windows 8 Pro. For more information on the differences between Windows RT and Windows 8 Pro, click here.
While TOTAL and its supporting products operate on Windows 10, WinTOTAL Aurora is NOT compatible. If you're currently using Aurora and you want to move to Windows 10, upgrade to TOTAL before making the switch. Click here for more information on Windows 10 and Aurora, or click here to get started with TOTAL.
TOTAL and WinTOTAL can't be installed and run natively on a Mac — they must run on a Windows operating system using Boot Camp or third‑party virtual machine software. For a more in‑depth overview on the differences between the two, click here.
Our Titan product line is different. Since Titan is web‑based, any web browser or operating system can be used, including Apple‑based technologies. Click here to read our Titan Reports FAQ.
TOTAL will work perfectly on a tablet PC, provided that the tablet PC runs the full Windows OS. However, if your device uses Android or iOS, we recommend that you take a look at TOTAL for Mobile. It's our appraising app built specifically for phones and tablets. For more information on TOTAL for Mobile, click here.
If your computer or tablet PC comes installed with Windows 10 in S mode, you'll need to disable it. S mode only allows apps from the Microsoft Store, preventing you from installing TOTAL. Click here for more information on Windows 10 in S mode, or click here for instructions on switching out of S mode in Windows 10.
For more information, take a look at these other resources: