Flagging SPAM

CertMail's SPAM filtering tools offer a dual layer of protection to help safeguard your mailbox from the increasing volleys of SPAM on the Internet.  In order to use these measures, you must first enable our server-side SPAM filtering system on your account.  Once you've done that, there are two ways to combat spam:

 


Flagging Individual Messages

Spammers regularly adapt their techniques to maximize the amount of junk e‑mail they can get into your mailbox.  Because of this, it's difficult to block all of the spam that comes to your inbox through traditional whitelisting and blacklisting.  But in the last few years, anti-spam techniques have also evolved, allowing us to provide you with the most effective anti-spam technology to date.  As you use CertMail, you have the ability to flag any message as spam.  And every time you mark a message as spam, it's flagged in our global spam database so that similar spam messages do not make it to any CertMail inbox again.  As more and more CertMail users begin flagging spam, less and less spam actually makes it through to all CertMail accounts.  To flag a message as a spam message:

  1. From the CertMail Online, click to select the message you wish to flag as spam.
  2. Click the Spam link above the message grid to flag the message as spam and send it to your Spam box.

 


Whitelisting & Blacklisting E‑mail Addresses

  1. From the CertMail Online, right-click a message from the safe/blocked sender.
  2. From the menu that appears, click Add to Blocked Senders List or Add to Safe Senders List.