Whitelisting & Blacklisting

CertMail's SPAM filtering tools provide you with a way to block all e‑mail from a particular domain or e‑mail address.  Of course, if you need to ensure that e‑mail from your associates always makes it through, you also have access to a "whitelist" you can edit.  To add someone to your safe or blocked sender list:

  1. From CertMail, click Options in the top toolbar.
  2. Scroll down to the Manage Your SPAM Settings section.
  3. Type the specific e‑mail or domain name you want to block in the Blocked Sender box.  If you enter an e‑mail address (badguy@spamsender.com), any mail received from that specific address will be blocked.  If you add a domain name (spamsender.com) then e‑mail from anybody using that domain name is blocked.  Then, click Add to put it into the list and repeat these steps for any other e‑mails you need to block.

  4. Type the specific e‑mail or domain name you want to permit in the Safe Sender box.  If you enter an e‑mail address (goodguy@myfriends.com), any mail received from that specific address will be permitted.  If you add a domain name (myfriends.com) then e‑mail from anybody using that domain name is permitted.  Then, click Add to put it into the list and repeat these steps for any other e‑mails you need to permit.
  5. When finished, click Save (at the top of the screen) to apply your changes.