Reset Your Password

Follow the instructions below to reset the password for a TOTAL user profile:

  1. From TOTAL's Sign In screen, select the user name from the list and click Forgot?

  2. Answer the security question and click OK.

  3. In the screen that appears, enter the new password and then reenter it in the field below to verify the new password.  You also have the option to change the security question and answer.  When you are finished, click OK to save the changes.