Redirecting Visitors |
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Sometimes the easiest way to explain a topic to a website visitor is to simply direct the visitor to the pre-written answer on your site. To redirect a visitor to another page on your XSite...
- From XSites Desktop Collaborator, start a chat session with the web visitor.
- Once an active chat session has begun, click Remote Control at the top of the chat window.
- From the pop-up that appears, select a Content Page from the provided menu. Only content pages you selected in the My Content step of the Wizard are available for redirect.
- Finally, click Redirect to send the guest to the selected
page of your site.
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Note: If your site visitor closes your website at any time during the chat process, chat will still continue, but you will lose the ability to redirect them to another page of your site in this way. As an alternative, you can still send them the link to the page of your site by typing it into the chat window. | ||
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