Requesting Contact Info |
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Currently, there's no automatic way to determine the identity of someone viewing your website. But given how valuable that information can be when "courting" a potential customer XSites Desktop Collaborator provides a simple tool you can use to request that information. To request contact information from a visitor on your site...
- From XSites Desktop Collaborator, start a chat session with the web visitor.
- Once an active chat session has begun, click Ask for
Contact at the top of the chat window.
- A contact form appears on the visitor's chat window with a
Save My Contact Info button to submit the information. Wait
for the visitor to automatically submit the contact information or type a
short message directing him/her to fill out the form and click the
Save My Contact Info button.
- Once the visitor clicks Save My Contact Info, the info is submitted to you through the chat window. In addition, the contact information is also stored in your XSite's contact manager automatically.
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