Enabling Chat

 
     

By default, XSites Desktop Collaborator always allows you to communicate with other members of your XSite and other XSite owners, but you may also decide that you want to chat with people who visit your website in real time. By enabling the online chat portion of XSites Desktop Collaborator, you will always know when someone is visiting your website and can contact them directly through your chat tools or simply provide a way for them to initiate chat on their own. If you want to interact with your site visitors in this way, you first need to enable and configure the chat tools on your XSite. To do so...

  1. From the XSites Wizard, click Online Chat in the Extra Tools pane on the left.

  2. Check the Enable Online Chat on My XSite box.
  3. From the Style options, select a chat picture to include on your website as an invitation to your visitors to chat.
  4. Using the Chat Available and Chat Not Available text boxes, enter the messages you want to include on your chat picture to indicate whether someone is available for chat.
  5. As necessary, apply bolding, italics, underlining, color, or font changes to your Chat Available and Chat Not Available labels by using the Customize Text tools.
  6. From the Color Options section, select a pre-defined color arrangement from the drop-down menu provided or use the color selectors below to create your own custom color variation.
  7. As necessary, upload your own personal photo for the chat prompt. Just check the Use Custom Image box in the Image section. Then, click Upload Custom Image to browse to and upload your photo. If necessary, you can remove it later by clicking Remove Custom Image.
  8. Finally, select one of your custom forms from the drop-down box at the bottom of the screen. When you're not online and available to chat through your website, XSites will automatically redirect your site visitors to the form you select to request their information.
  9. When finished, click Save to apply your changes and enable chat on your site.

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